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Elizabeth Adam Crump Health and RehabCMS ratings, inspections and fines

Address
3600 Mountain Road, Glen Allen, VA 23060
CCN
495299
Ownership type
For-profit, corporation
Certified beds
180
Residents per day
171
CMS flags
  • No standard survey in more than 2 years
CMS star ratings
Overall rating1 of 5
Health inspection rating1 of 5
Staffing rating2 of 5
Quality measure rating3 of 5
Care Compare record (Medicare.gov)

The watch list stays in this browser. After each CMS update, it shows the values that changed at the homes on the list.

CMS gives Elizabeth Adam Crump Health and Rehab an overall rating of 1 of 5 stars. The last standard survey was on 18 Aug 2022. The latest survey cycle has 48 health citations. The median for nursing homes in Virginia is 11. CMS lists 1 fine of $9,011 for this home in its penalties file.

Facilities may see a change in their overall rating for a number of reasons. Since the overall rating is based on three individual domains, a change in any one of the domains can affect the overall rating. Any new data for a nursing home could potentially change a star rating domain.

Centers for Medicare & Medicaid Services, Five-Star Quality Rating System: Technical Users' Guide, July 2026. CMS processed this record on .

Since the last CMS update

The site has no recorded change for this home. In each CMS update, the site compares the ratings, the penalties and the citations of each home.

Ratings

CMS gives each home 1 to 5 stars for health inspections, for staffing and for quality measures, and one overall rating.

CMS star ratings of Elizabeth Adam Crump Health and Rehab, with medians
Rating (1 to 5 stars)This homeHenrico County medianVirginia medianUS average (CMS)
Overall rating12.03.03.0
Health inspection rating11.03.02.8
Staffing rating21.02.02.9
Quality measure rating33.04.03.6

A median is the middle value of the homes in the group: 14 homes in the county, 289 homes in the state. What the CMS star ratings measure

Citations by survey cycle

CMS keeps the last three cycles, and cycle 1 is the latest. A cycle has one standard survey. Citations from complaint and infection control inspections go into cycles of 12 months.

Health citations of Elizabeth Adam Crump Health and Rehab in the last three survey cycles
Survey cycleStandard surveyCitationsVirginia median
Cycle 1 (latest)18 Aug 20224811
Cycle 218 Mar 20211610
Cycle 3No date2810

Health citations

The record of one deficiency in an inspection. One inspection can give many citations.

Scope and severity. A letter from A to L on each citation. Scope is the number of residents that the deficiency affected. Severity is the level of harm.

Scope and severity of the 92 citations. Select a cell to show only its rows.
SeverityIsolatedPatternWidespread
Immediate jeopardy to resident health or safetyJ0K0L0
Actual harm that is not immediate jeopardyH0I0
No actual harm, potential for more than minimal harmF0
No actual harm, potential for minimal harmA0

Survey cycle 1 (latest): 48 citations

Standard survey of this cycle: .

Health citations of Elizabeth Adam Crump Health and Rehab in survey cycle 1, the latest first
Survey dateF-tagRequirement (CMS text)Scope and severitySurvey typeCorrected
26 Jun 2026F0558Reasonably accommodate the needs and preferences of each resident.EComplaint investigation4 Aug 2026
26 Jun 2026F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.DComplaint investigation4 Aug 2026
26 Jun 2026F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.EComplaint investigation4 Aug 2026
26 Jun 2026F0677Provide care and assistance to perform activities of daily living for any resident who is unable.EComplaint investigation4 Aug 2026
26 Jun 2026F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.DComplaint investigation4 Aug 2026
30 Oct 2025F0558Reasonably accommodate the needs and preferences of each resident.DComplaint investigation24 Nov 2025
30 Oct 2025F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.EComplaint investigation24 Nov 2025
30 Oct 2025F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.DComplaint investigation24 Nov 2025
30 Oct 2025F0658Ensure services provided by the nursing facility meet professional standards of quality.DComplaint investigation24 Nov 2025
30 Oct 2025F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.DComplaint investigation24 Nov 2025
30 Oct 2025F0757Ensure each resident’s drug regimen must be free from unnecessary drugs.EComplaint investigation24 Nov 2025
30 Oct 2025F0760Ensure that residents are free from significant medication errors.EComplaint investigation24 Nov 2025
30 Oct 2025F0880Provide and implement an infection prevention and control program.DComplaint investigation24 Nov 2025
18 Aug 2022F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.EStandard survey20 Sep 2022
18 Aug 2022F0561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.DStandard survey20 Sep 2022
18 Aug 2022F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.EStandard survey20 Sep 2022
18 Aug 2022F0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.DStandard survey20 Sep 2022
18 Aug 2022F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DStandard survey20 Sep 2022
18 Aug 2022F0622Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.EStandard survey20 Sep 2022
18 Aug 2022F0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.EStandard survey20 Sep 2022
18 Aug 2022F0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.EStandard survey20 Sep 2022
18 Aug 2022F0641Ensure each resident receives an accurate assessment.DStandard survey20 Sep 2022
18 Aug 2022F0644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.DStandard survey20 Sep 2022
18 Aug 2022F0645PASARR screening for Mental disorders or Intellectual DisabilitiesDStandard survey20 Sep 2022
18 Aug 2022F0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admittedDStandard survey20 Sep 2022
18 Aug 2022F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.EStandard survey20 Sep 2022
18 Aug 2022F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.DStandard survey20 Sep 2022
18 Aug 2022F0677Provide care and assistance to perform activities of daily living for any resident who is unable.EStandard survey20 Sep 2022
18 Aug 2022F0678Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.GStandard survey28 Jun 2022
18 Aug 2022F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.EStandard survey20 Sep 2022
18 Aug 2022F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.EStandard survey20 Sep 2022
18 Aug 2022F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DStandard survey20 Sep 2022
18 Aug 2022F0692Provide enough food/fluids to maintain a resident's health.EStandard survey20 Sep 2022
18 Aug 2022F0695Provide safe and appropriate respiratory care for a resident when needed.DStandard survey20 Sep 2022
18 Aug 2022F0698Provide safe, appropriate dialysis care/services for a resident who requires such services.EStandard survey20 Sep 2022
18 Aug 2022F0700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.DStandard survey20 Sep 2022
18 Aug 2022F0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.EStandard survey20 Sep 2022
18 Aug 2022F0790Provide routine and 24-hour emergency dental care for each resident.DStandard survey20 Sep 2022
18 Aug 2022F0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.EStandard survey20 Sep 2022
18 Aug 2022F0806Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.DStandard survey20 Sep 2022
18 Aug 2022F0809Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.DStandard survey20 Sep 2022
18 Aug 2022F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard survey20 Sep 2022
18 Aug 2022F0839Employ staff that are licensed, certified, or registered in accordance with state laws.DStandard survey20 Sep 2022
18 Aug 2022F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.EStandard survey20 Sep 2022
18 Aug 2022F0880Provide and implement an infection prevention and control program.DStandard survey20 Sep 2022
18 Aug 2022F0908Keep all essential equipment working safely.EStandard survey20 Sep 2022
18 Aug 2022F0925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.DStandard survey20 Sep 2022
18 Aug 2022F0947Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.EStandard survey20 Sep 2022

Survey cycle 2: 16 citations

Standard survey of this cycle: .

Health citations of Elizabeth Adam Crump Health and Rehab in survey cycle 2, the latest first
Survey dateF-tagRequirement (CMS text)Scope and severitySurvey typeCorrected
1 Oct 2024F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.DComplaint investigation25 Oct 2024
1 Oct 2024F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DComplaint investigation25 Oct 2024
1 Oct 2024F0760Ensure that residents are free from significant medication errors.DComplaint investigation25 Oct 2024
18 Mar 2021F0583Keep residents' personal and medical records private and confidential.DStandard survey14 Apr 2021
18 Mar 2021F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.EStandard survey14 Apr 2021
18 Mar 2021F0658Ensure services provided by the nursing facility meet professional standards of quality.DStandard survey14 Apr 2021
18 Mar 2021F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DStandard survey14 Apr 2021
18 Mar 2021F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DStandard survey14 Apr 2021
18 Mar 2021F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.DStandard survey14 Apr 2021
18 Mar 2021F0695Provide safe and appropriate respiratory care for a resident when needed.EStandard survey14 Apr 2021
18 Mar 2021F0698Provide safe, appropriate dialysis care/services for a resident who requires such services.EStandard survey14 Apr 2021
18 Mar 2021F0730Observe each nurse aide's job performance and give regular training.EStandard survey14 Apr 2021
18 Mar 2021F0757Ensure each resident’s drug regimen must be free from unnecessary drugs.DStandard survey14 Apr 2021
18 Mar 2021F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.EStandard survey14 Apr 2021
18 Mar 2021F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DStandard survey14 Apr 2021
18 Mar 2021F0883Develop and implement policies and procedures for flu and pneumonia vaccinations.DStandard survey14 Apr 2021

Survey cycle 3: 28 citations

The CMS provider file has no standard survey date for this cycle.

Health citations of Elizabeth Adam Crump Health and Rehab in survey cycle 3, the latest first
Survey dateF-tagRequirement (CMS text)Scope and severitySurvey typeCorrected
30 Jan 2024F0554Allow residents to self-administer drugs if determined clinically appropriate.DComplaint investigation7 Mar 2024
30 Jan 2024F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.DComplaint investigation7 Mar 2024
30 Jan 2024F0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.EComplaint investigation7 Mar 2024
30 Jan 2024F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint investigation7 Mar 2024
30 Jan 2024F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DComplaint investigation7 Mar 2024
14 Jun 2019F0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.EStandard survey14 Jul 2019
14 Jun 2019F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.EStandard survey14 Jul 2019
14 Jun 2019F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.DStandard survey14 Jul 2019
14 Jun 2019F0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.DStandard survey14 Jul 2019
14 Jun 2019F0608Develop and implement policies and procedures to ensure (1) employees report any suspicion of a crime against any resident, according to timelines; (2) post the notice of employee rights; and (3) prohibit and prevent retaliation for reporting.CStandard survey14 Jul 2019
14 Jun 2019F0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.EStandard survey14 Jul 2019
14 Jun 2019F0638Assure that each resident’s assessment is updated at least once every 3 months.DStandard survey14 Jul 2019
14 Jun 2019F0641Ensure each resident receives an accurate assessment.DStandard survey14 Jul 2019
14 Jun 2019F0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admittedDStandard survey14 Jul 2019
14 Jun 2019F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.EStandard survey14 Jul 2019
14 Jun 2019F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DStandard survey14 Jul 2019
14 Jun 2019F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.EStandard survey14 Jul 2019
14 Jun 2019F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.DStandard survey14 Jul 2019
14 Jun 2019F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DStandard survey14 Jul 2019
14 Jun 2019F0695Provide safe and appropriate respiratory care for a resident when needed.EStandard survey14 Jul 2019
14 Jun 2019F0700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.DStandard survey14 Jul 2019
14 Jun 2019F0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.DStandard survey14 Jul 2019
14 Jun 2019F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.EStandard survey14 Jul 2019
14 Jun 2019F0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.DStandard survey14 Jul 2019
14 Jun 2019F0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.DStandard survey14 Jul 2019
14 Jun 2019F0760Ensure that residents are free from significant medication errors.DStandard survey14 Jul 2019
14 Jun 2019F0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.BStandard survey14 Jul 2019
14 Jun 2019F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DStandard survey14 Jul 2019

The requirement text is the CMS summary of the F-tag. It is not the report of the surveyor. How to read an inspection report

Penalties

A fine, or a payment denial: a period in which Medicare or Medicaid does not pay for new admissions. The CMS penalties file holds three years.

Penalties of Elizabeth Adam Crump Health and Rehab in the CMS penalties file
DateTypeFineDays without payment
26 Jun 2026Fine$9,011

Staffing

Hours per resident per day. The nurse hours for one resident on an average day. CMS calculates the figure from the hours that the home reports for a quarter.

Nurse staffing hours per resident per day at Elizabeth Adam Crump Health and Rehab
StaffThis homeVirginia medianVirginia average (CMS)
All nurse staff3.503.403.76
Registered nurses (RN)0.300.500.69
Licensed practical nurses (LPN)0.911.00
Nurse aides2.292.07
All nurse staff, weekends3.013.003.29
Nurse staff turnover in a year
50.0%
Nurse staff turnover, Virginia median
48.3%
RN turnover in a year
50.0%
Administrators who left in a year
2

Homes report the hours to CMS in the Payroll-Based Journal.

Quality measures

A figure that CMS calculates from the assessments of residents. One example is the percentage of long-stay residents with a fall and a major injury.

Quality measures of Elizabeth Adam Crump Health and Rehab, average of four quarters (2025Q2-2026Q1)
Measure (CMS text)ResidentsThis homeVirginia medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay13.2%13.3%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay0.6%0.2%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay0.0%1.1%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay2.5%3.4%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay3.6%1.0%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay13.7%14.2%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay5.6%4.2%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay16.8%13.3%13.4%

For each measure in this table, CMS gives more points in the quality measure rating for a lower percentage. The site calculates the medians from the CMS file. What the CMS star ratings measure

Ownership

An organisation in the CMS ownership file. CMS records its role, for example an ownership interest, operational or managerial control, or a mortgage interest.

Ownership type
For-profit, corporation
Legal business name
GL Virginia Elizabeth House LLC
Chain
Trio Healthcare (9 homes in the CMS chain file)
Organisations in the CMS ownership record of Elizabeth Adam Crump Health and Rehab
OrganisationRole in the CMS recordInterestSince
GL Virginia Holdings LLC5% or greater direct ownership interest100%16 Dec 2016
Trio Health Care - East, LLC5% or greater indirect ownership interest24 May 2019
Trio Healthcare Investors LLC5% or greater indirect ownership interest16 Dec 2016
Trio Healthcare LLC5% or greater indirect ownership interest10 Dec 2019

The site shows organisations only. It does not show the names of persons.

Other homes in Henrico County

The 12 nearest other nursing homes in Henrico County, Virginia
Nursing homeCityOverall ratingCitations, latest cycleFinesLast standard survey
Parham Health Care & Rehab CenterSpecial Focus candidateRichmond1 of 589$266,18128 Apr 2025
The Laurels of University ParkRichmond2 of 522$024 Apr 2024
Cedarfield Pinnacle LivingRichmondNot rated0$018 May 2023
Lakeside Health & RehabilitationRichmond2 of 515$028 Feb 2024
Westport Rehabilitation and Nursing CenterRichmond1 of 556$64,12721 Nov 2024
August Healthcare at RichmondRichmond3 of 56$35,05519 Feb 2026
Glenburnie Rehab & Nursing CenterRichmond2 of 541$54,21125 Jan 2024
Westminster-Canterbury of RichmondRichmond5 of 54$012 Jun 2024
Our Lady of Hope Health CenterRichmond4 of 58$03 May 2023
Shalom Gardens Health & RehabilitationRichmond1 of 513$39,55528 Jun 2024
Rosedale Health & RehabilitationRichmond1 of 530$73,78821 Sep 2023
Canterbury Rehabilitation and Healthcare CenterRichmond1 of 538$436,52425 Jul 2024

All 14 nursing homes in Henrico County

Official channels

Cite this page

Centers for Medicare & Medicaid Services, Care Compare. Record of Elizabeth Adam Crump Health and Rehab (CCN 495299). Data processed 1 Aug 2026. Elder Care Record, https://eldercarerecord.com/facility/elizabeth-adam-crump-health-and-rehab-glen-allen-va-495299/

Provenance

Licence
US government work, public domain
CMS processed the data on

A program makes this page from the CMS files, and the same files always give the same text. How the site makes the figures. Report an error.

Questions

When was Elizabeth Adam Crump Health and Rehab last inspected?
The latest inspection with a citation in the CMS record was on 26 Jun 2026. It was a complaint investigation. It gave 5 citations. The standard survey before the last one was on 18 Mar 2021. CMS marks the last health inspection of this home as more than 2 years old.
Who operates Elizabeth Adam Crump Health and Rehab?
The CMS record gives the ownership type as for-profit, corporation. CMS lists the home in the chain Trio Healthcare. The CMS ownership file names no organisation for operational or managerial control. This site does not show the names of persons.
Is Elizabeth Adam Crump Health and Rehab a Special Focus Facility?
No. The CMS provider file lists no Special Focus status for this home. CMS lists 1 home in Virginia as a Special Focus Facility and 5 as candidates.
Where does the data on this page come from?
The data comes from the CMS Care Compare files for nursing homes. CMS processed the files on 1 Aug 2026. The Care Compare record on Medicare.gov is the official record of the home.