Elder Care Record

North Carolina › Mecklenburg County › Charlotte

Redwood Health & Rehab

5939 Reddman Road, Charlotte, NC 28212

CCN 345243 · For-profit, limited liability company · 116 certified beds

Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Redwood Health & Rehab, in Charlotte, North Carolina, is certified for 116 beds under for-profit, limited liability company ownership.

CMS gives it 3 of 5 stars overall, equal to the North Carolina median; the health inspection rating is 3, staffing 2 and quality measures 2.

Inspectors recorded 18 health deficiencies across the three most recent survey cycles (6, 8, 4 by cycle, most recent first), none at the actual-harm level. That is 15.5 per 100 beds, about the same as the state median of 15.6.

CMS lists 2 penalties in the period covered: fines totalling $8K.

Reported nurse staffing is 3.4 hours per resident per day (0.5 RN), close to the North Carolina median of 3.5; nursing staff turnover is 55.6%.

18health deficiencies, 3 survey cyclesnone at actual-harm level
$8Kfines listed by CMS2 penalties in period
3.4nurse hours per resident per daystate median 3.5
76%occupancy (residents ÷ beds)88 residents a day

Compared with county, state and nation

MeasureThis facilityMecklenburg Co. medianNorth Carolina medianUS average
Overall star rating3233.0
Health citations, 3 cycles18191628.7
Citations per 100 beds15.525.515.626.8
Total nurse hours per resident day3.43.53.53.9
RN hours per resident day0.50.50.50.7
Nursing staff turnover55.6%56.1%48.6%45.8%
Fines listed$7,742$15,470$8,512—

County and state figures are medians across facilities (29 in the county, 419 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)6
Cycle 28
Cycle 34

Dark bar: this facility. Grey bar: North Carolina average per facility for the same cycle, as published by CMS. Standard health survey dates: 11 May 2026, 24 Apr 2025.

Severity mix: D ×12 E ×3 F ×1 B ×1 C ×1

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
23 Jun 2026F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DComplaint investigationDeficient, Provider has no plan of correction
23 Jun 2026F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DComplaint investigationDeficient, Provider has no plan of correction
11 May 2026F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard survey23 Jun 2026
11 May 2026F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DComplaint investigationDeficient, Provider has plan of correction
11 May 2026F0849Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.DComplaint investigation23 Jun 2026
11 May 2026F0919Make sure that a working call system is available in each resident's bathroom and bathing area.DStandard survey23 Jun 2026
24 Apr 2025F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.EStandard survey16 May 2025
24 Apr 2025F0558Reasonably accommodate the needs and preferences of each resident.DStandard survey16 May 2025
24 Apr 2025F0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.DStandard survey16 May 2025
24 Apr 2025F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.DComplaint investigation16 May 2025
24 Apr 2025F0687Provide appropriate foot care.DStandard survey16 May 2025
24 Apr 2025F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.DStandard survey16 May 2025
24 Apr 2025F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DStandard survey16 May 2025
24 Apr 2025F0880Provide and implement an infection prevention and control program.DStandard survey16 May 2025
17 Jan 2024F0851Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.FStandard survey9 Feb 2024
17 Jan 2024F0835Administer the facility in a manner that enables it to use its resources effectively and efficiently.EStandard survey8 Mar 2024
17 Jan 2024F0732Post nurse staffing information every day.CStandard survey18 Jan 2024
17 Jan 2024F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.BStandard survey5 Feb 2024

Penalties

DateTypeAmountDetail
17 Jan 2024Fine$3,871
17 Jan 2024Fine$3,871

Staffing

Total nursing3.43 h
Nurse aides1.94 h
LPN1.04 h
RN0.45 h
Weekend total3.25 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the North Carolina average. Turnover: nursing staff 55.6%, RNs 54.5%; 2 administrators left in the reporting year.

Quality measures

MeasureResidentsThis facilityNorth Carolina medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay9.2%14.4%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay0.3%0.4%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay2.0%1.8%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay3.9%3.3%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay1.6%1.1%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay15.2%17.0%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay6.3%5.2%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay8.0%13.2%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: for-profit, limited liability company. CMS groups this facility with 79 facilities under an individual owner's name; this site does not publish people's names, so no chain page is linked. Legal business name: Accordius Health At Charlotte Llc.

OrganisationRole in the CMS recordInterestSince
Mc M53 Spe Opco Holdco5% or greater direct ownership interest100%12/01/2021
Accordius SNF Holdco LLC5% or greater indirect ownership interestNO PERCENTAGE PROVIDED12/01/2021
Wyncote LLC5% or greater indirect ownership interestNO PERCENTAGE PROVIDED12/01/2021
Accordius Health LLCOperational/managerial controlNOT APPLICABLE01/01/2020

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Mecklenburg County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Brookdale Carriage Club ProvidenceCharlotte145541178.6—7 May 2026
Mecklenburg Heath and RehabilitationCharlotte10054299.0$4K23 Jul 2026
Novant Health Presbyterian Medical Center-SnuCharlotte12555541.7—15 Aug 2024
Willowbrooke Court Sc Ctr At Matthews GlenMatthews15545640.0—8 Jul 2025
Briar Creek Health CenterCharlotte64448133.3$9K6 May 2025
Lakeside Health & Rehab CenterHuntersville1144321513.2—11 Dec 2025
The Sharon At SouthparkCharlotte194441052.6—7 Nov 2024
Huntersville Health & Rehabilitation Centerabuse iconHuntersville903231415.6—12 Jun 2026

All 29 facilities in Mecklenburg County

Questions and answers

How many deficiencies has Redwood Health & Rehab been cited for?

18 health deficiencies across the three most recent survey cycles, 0 at the actual-harm or immediate-jeopardy level. The North Carolina median is 16 per facility.

Has Redwood Health & Rehab been fined?

Yes. CMS lists fines totalling $8K in the period covered.

How does staffing at Redwood Health & Rehab compare?

Reported total nurse staffing is 3.4 hours per resident per day against a North Carolina median of 3.5 and a national average of 3.9.

Who operates Redwood Health & Rehab?

CMS groups it with other facilities under an individual owner, whose name this site does not publish. Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include Mc M53 Spe Opco Holdco, Accordius SNF Holdco LLC and Wyncote LLC. Individual owners and managers are not listed on this site.

When was Redwood Health & Rehab last inspected?

The most recent survey or investigation in the CMS record is dated 23 Jun 2026; the most recent standard health survey was 11 May 2026.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.