North Carolina › Mecklenburg County › Charlotte
Wilora Lake Healthcare
6001 Wilora Lake Road, Charlotte, NC 28212
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Wilora Lake Healthcare is a For-profit, corporation nursing home in Charlotte, North Carolina, certified for 70 beds and caring for about 61 residents a day.
CMS gives it 2 of 5 stars overall, below the North Carolina median of 3; the health inspection rating is 2, staffing 1 and quality measures 5.
Inspectors recorded 14 health deficiencies across the three most recent survey cycles (4, 10, 0 by cycle, most recent first), none at the actual-harm level. That is 20.0 per 100 beds, more than the state median of 15.6.
CMS lists no fines or payment denials against the facility in the period covered.
Reported nurse staffing is 3.2 hours per resident per day (0.4 RN), close to the North Carolina median of 3.5; nursing staff turnover is 66.2%.
CMS flags that the facility carries the CMS abuse icon.
Compared with county, state and nation
| Measure | This facility | Mecklenburg Co. median | North Carolina median | US average |
|---|---|---|---|---|
| Overall star rating | 2 | 2 | 3 | 3.0 |
| Health citations, 3 cycles | 14 | 19 | 16 | 28.7 |
| Citations per 100 beds | 20.0 | 25.5 | 15.6 | 26.8 |
| Total nurse hours per resident day | 3.2 | 3.5 | 3.5 | 3.9 |
| RN hours per resident day | 0.4 | 0.5 | 0.5 | 0.7 |
| Nursing staff turnover | 66.2% | 56.1% | 48.6% | 45.8% |
| Fines listed | $0 | $15,470 | $8,512 | — |
County and state figures are medians across facilities (29 in the county, 419 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: North Carolina average per facility for the same cycle, as published by CMS. Standard health survey dates: 24 Apr 2026, 20 Feb 2025.
Severity mix: D ×12 E ×1 B ×1
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 24 Apr 2026 | F0602 | Protect each resident from the wrongful use of the resident's belongings or money. | E | Complaint investigation | 22 May 2026 |
| 24 Apr 2026 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Complaint investigation | 22 May 2026 |
| 24 Apr 2026 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 22 May 2026 |
| 24 Apr 2026 | F0628 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | B | Standard survey | 22 May 2026 |
| 20 Feb 2025 | F0553 | Allow resident to participate in the development and implementation of his or her person-centered plan of care. | D | Standard survey | 20 Mar 2025 |
| 20 Feb 2025 | F0583 | Keep residents' personal and medical records private and confidential. | D | Complaint investigation | 20 Mar 2025 |
| 20 Feb 2025 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Complaint investigation | 20 Mar 2025 |
| 20 Feb 2025 | F0610 | Respond appropriately to all alleged violations. | D | Complaint investigation | 20 Mar 2025 |
| 20 Feb 2025 | F0623 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | D | Complaint investigation | 20 Mar 2025 |
| 20 Feb 2025 | F0626 | Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy. | D | Complaint investigation | 20 Mar 2025 |
| 20 Feb 2025 | F0641 | Ensure each resident receives an accurate assessment. | D | Complaint investigation | 20 Mar 2025 |
| 20 Feb 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 20 Mar 2025 |
| 20 Feb 2025 | F0698 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | Standard survey | 20 Mar 2025 |
| 20 Feb 2025 | F0880 | Provide and implement an infection prevention and control program. | D | Complaint investigation | 20 Mar 2025 |
Penalties
CMS lists no fines or payment denials for this facility in the period covered.
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the North Carolina average. Turnover: nursing staff 66.2%, RNs 72.7%; 1 administrator left in the reporting year.
Quality measures
| Measure | Residents | This facility | North Carolina median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 12.9% | 14.4% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 1.9% | 0.4% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.0% | 1.8% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 2.3% | 3.3% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 1.1% | 1.1% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 15.6% | 17.0% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 1.6% | 5.2% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 9.5% | 13.2% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, corporation. Legal business name: 6001 Wilora Lake Road Opco Llc. Chain: Avardis Health (38 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Charlotte Parentco LLC | Direct ownership interest | NOT APPLICABLE | 06/01/2025 |
| Mecklenburg Holdco LLC | Indirect ownership interest | NOT APPLICABLE | 06/01/2025 |
| Ncop Holdco LLC | Indirect ownership interest | NOT APPLICABLE | 06/01/2025 |
| SNF Care Centers LLC | Indirect ownership interest | NOT APPLICABLE | 06/01/2025 |
| Zenith Holdco LLC | Indirect ownership interest | NOT APPLICABLE | 06/01/2025 |
| Fc Encore Charlotte, LLC | 5% or greater security interest | NOT APPLICABLE | 05/01/2025 |
| SNF Mgr LLC | Operational/managerial control | NOT APPLICABLE | 05/01/2025 |
| Fc Encore Charlotte, LLC | Adp of the snf | NOT APPLICABLE | 05/01/2025 |
| SNF Mgr LLC | Adp of the snf | NOT APPLICABLE | 04/21/2025 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Mecklenburg County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Brookdale Carriage Club Providence | Charlotte | 14 | 5 | 5 | 4 | 11 | 78.6 | — | 7 May 2026 |
| Mecklenburg Heath and Rehabilitation | Charlotte | 100 | 5 | 4 | 2 | 9 | 9.0 | $4K | 23 Jul 2026 |
| Novant Health Presbyterian Medical Center-Snu | Charlotte | 12 | 5 | 5 | 5 | 5 | 41.7 | — | 15 Aug 2024 |
| Willowbrooke Court Sc Ctr At Matthews Glen | Matthews | 15 | 5 | 4 | 5 | 6 | 40.0 | — | 8 Jul 2025 |
| Briar Creek Health Center | Charlotte | 6 | 4 | 4 | 4 | 8 | 133.3 | $9K | 6 May 2025 |
| Lakeside Health & Rehab Center | Huntersville | 114 | 4 | 3 | 2 | 15 | 13.2 | — | 11 Dec 2025 |
| The Sharon At Southpark | Charlotte | 19 | 4 | 4 | 4 | 10 | 52.6 | — | 7 Nov 2024 |
| Huntersville Health & Rehabilitation Centerabuse icon | Huntersville | 90 | 3 | 2 | 3 | 14 | 15.6 | — | 12 Jun 2026 |
All 29 facilities in Mecklenburg County
Questions and answers
How many deficiencies has Wilora Lake Healthcare been cited for?
14 health deficiencies across the three most recent survey cycles, 0 at the actual-harm or immediate-jeopardy level. The North Carolina median is 16 per facility.
Has Wilora Lake Healthcare been fined?
CMS lists no fines against the facility in the period covered.
How does staffing at Wilora Lake Healthcare compare?
Reported total nurse staffing is 3.2 hours per resident per day against a North Carolina median of 3.5 and a national average of 3.9.
Who operates Wilora Lake Healthcare?
It is part of the Avardis Health chain. Ownership type is for-profit, corporation. Organisations in the CMS ownership record include Charlotte Parentco LLC, Mecklenburg Holdco LLC and Ncop Holdco LLC. Individual owners and managers are not listed on this site.
When was Wilora Lake Healthcare last inspected?
The most recent survey or investigation in the CMS record is dated 24 Apr 2026; the most recent standard health survey was 24 Apr 2026.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.