Elder Care Record

California › Sonoma County › Santa Rosa

Santa Rosa Post Acute

4650 Hoen Avenue, Santa Rosa, CA 95405

CCN 055854 · For-profit, limited liability company · 99 certified beds · chain Pacs Group

Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Santa Rosa Post Acute is a For-profit, limited liability company nursing home in Santa Rosa, California, certified for 99 beds and caring for about 96 residents a day.

CMS gives it 3 of 5 stars overall, equal to the California median; the health inspection rating is 2, staffing 4 and quality measures 5.

Inspectors recorded 51 health deficiencies across the three most recent survey cycles (16, 13, 22 by cycle, most recent first), 1 of them at the actual-harm or immediate-jeopardy level. That is 51.5 per 100 beds, about the same as the state median of 51.1.

CMS lists 1 penalty in the period covered: fines totalling $10K.

Reported nurse staffing is 4.0 hours per resident per day (0.6 RN), close to the California median of 4.2; nursing staff turnover is 30.6%.

51health deficiencies, 3 survey cycles1 at actual harm or worse
$10Kfines listed by CMS1 penalty in period
4.0nurse hours per resident per daystate median 4.2
97%occupancy (residents ÷ beds)96 residents a day

Compared with county, state and nation

MeasureThis facilitySonoma Co. medianCalifornia medianUS average
Overall star rating3433.0
Health citations, 3 cycles51364428.7
Citations per 100 beds51.547.551.126.8
Total nurse hours per resident day4.04.44.23.9
RN hours per resident day0.60.60.50.7
Nursing staff turnover30.6%34.8%36.4%45.8%
Fines listed$10,166$10,166$0—

County and state figures are medians across facilities (18 in the county, 1165 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)16
Cycle 213
Cycle 322

Dark bar: this facility. Grey bar: California average per facility for the same cycle, as published by CMS. Standard health survey dates: 12 Sep 2025, 7 Mar 2024.

Severity mix: G ×1 D ×27 E ×20 F ×3

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
11 Mar 2026F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.EComplaint investigation5 Apr 2026
11 Mar 2026F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.DComplaint investigation9 Mar 2026
6 Feb 2026F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.DComplaint investigation13 Mar 2026
26 Dec 2025F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DComplaint investigation4 Jan 2026
26 Dec 2025F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.DComplaint investigation4 Jan 2026
12 Sep 2025F0730Observe each nurse aide's job performance and give regular training.EStandard survey6 Oct 2025
12 Sep 2025F0741Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.EStandard survey6 Oct 2025
12 Sep 2025F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard survey6 Oct 2025
12 Sep 2025F0925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.EStandard survey6 Oct 2025
12 Sep 2025F0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admittedDStandard survey6 Oct 2025
12 Sep 2025F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DStandard survey6 Oct 2025
12 Sep 2025F0697Provide safe, appropriate pain management for a resident who requires such services.DStandard survey6 Oct 2025
12 Sep 2025F0880Provide and implement an infection prevention and control program.DStandard survey6 Oct 2025
12 Sep 2025F0919Make sure that a working call system is available in each resident's bathroom and bathing area.DStandard survey6 Oct 2025
12 Sep 2025F0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.DStandard survey6 Oct 2025
2 Sep 2025F0658Ensure services provided by the nursing facility meet professional standards of quality.EComplaint investigation5 Oct 2025
2 May 2025F0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.FComplaint investigation12 May 2025
2 May 2025F0610Respond appropriately to all alleged violations.FComplaint investigation12 May 2025
25 Apr 2025F0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.DComplaint investigation16 May 2025
25 Apr 2025F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint investigation16 May 2025
9 Apr 2025F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.EComplaint investigation2 May 2025
24 Mar 2025F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.EComplaint investigation7 Apr 2025
24 Feb 2025F0573Let each resident or the resident's legal representative access or purchase copies of all the resident's records.EComplaint investigation11 Mar 2025
28 Jan 2025F0678Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.GComplaint investigation13 Feb 2025
5 Dec 2024F0880Provide and implement an infection prevention and control program.FComplaint investigation3 Jan 2025
4 Oct 2024F0576Ensure residents have reasonable access to and privacy in their use of communication methods.DComplaint investigation23 Oct 2024
4 Oct 2024F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.DComplaint investigation23 Oct 2024
28 Aug 2024F0576Ensure residents have reasonable access to and privacy in their use of communication methods.EComplaint investigation6 Nov 2024
6 Aug 2024F0692Provide enough food/fluids to maintain a resident's health.DComplaint investigation15 Sep 2024
10 Apr 2024F0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admittedEComplaint investigation12 Jul 2024
10 Apr 2024F0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.EComplaint investigation12 Jul 2024
10 Apr 2024F0800Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.DComplaint investigation12 Jul 2024
10 Apr 2024F0801Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.DComplaint investigation12 Jul 2024
24 Jan 2024F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.EComplaint investigation16 Feb 2024
24 Jan 2024F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.EComplaint investigation16 Feb 2024
3 Jan 2024F0839Employ staff that are licensed, certified, or registered in accordance with state laws.DComplaint investigation13 Jan 2024
22 Dec 2023F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.EComplaint investigation8 Jan 2024
22 Dec 2023F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.DComplaint investigation8 Jan 2024
15 Dec 2023F0880Provide and implement an infection prevention and control program.EComplaint investigation31 Dec 2023
14 Dec 2023F0908Keep all essential equipment working safely.EComplaint investigation30 Dec 2023
2 Nov 2023F0658Ensure services provided by the nursing facility meet professional standards of quality.EComplaint investigation14 Nov 2023
28 Sep 2023F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.EComplaint investigation13 Oct 2023
23 Apr 2021F0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.EStandard survey25 May 2021
23 Apr 2021F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DStandard survey25 May 2021
23 Apr 2021F0575Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.DStandard survey25 May 2021
23 Apr 2021F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DStandard survey25 May 2021
23 Apr 2021F0679Provide activities to meet all resident's needs.DStandard survey25 May 2021
23 Apr 2021F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.DStandard survey25 May 2021
23 Apr 2021F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.DStandard survey25 May 2021
23 Apr 2021F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DStandard survey25 May 2021
23 Apr 2021F0880Provide and implement an infection prevention and control program.DStandard survey25 May 2021

Penalties

DateTypeAmountDetail
28 Jan 2025Fine$10,166

Staffing

Total nursing3.98 h
Nurse aides2.43 h
LPN0.91 h
RN0.64 h
Weekend total3.49 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the California average. Turnover: nursing staff 30.6%, RNs 28.6%; 1 administrator left in the reporting year.

Quality measures

MeasureResidentsThis facilityCalifornia medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay3.4%8.9%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay0.0%0.3%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay0.0%0.7%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay0.6%1.3%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay0.4%0.8%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay10.7%8.6%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay3.3%3.6%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay12.7%9.1%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: for-profit, limited liability company. Legal business name: Santa Rosaidence Opco Llc. Chain: Pacs Group (274 facilities).

OrganisationRole in the CMS recordInterestSince
Providence Group Wine Country LLC5% or greater direct ownership interest100%12/16/2016
Providence Group Nh, LLC5% or greater indirect ownership interest100%06/30/2023

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Sonoma County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Apple Valley Post-Acute RehabSebastopol955442425.3—18 Jun 2026
Arbol Healthcare Center of Santa RosaSanta Rosa455443680.0—9 Dec 2025
Broadway Villa Post AcuteSonoma1445353322.9—2 Jul 2026
Cloverdale Healthcare CenterCloverdale725531318.1—19 Dec 2025
Petaluma Post-Acute RehabilitationPetaluma905551617.8—19 Dec 2025
Spring Lake VillageSanta Rosa705452637.1—22 Jan 2026
Summerfield Health Care CenterSanta Rosa705541825.7—5 Sep 2025
Healdsburg Hospital D/P SNFHealdsburg17451635.3$46K16 Aug 2024

All 18 facilities in Sonoma County

Questions and answers

How many deficiencies has Santa Rosa Post Acute been cited for?

51 health deficiencies across the three most recent survey cycles, 1 at the actual-harm or immediate-jeopardy level. The California median is 44 per facility.

Has Santa Rosa Post Acute been fined?

Yes. CMS lists fines totalling $10K in the period covered.

How does staffing at Santa Rosa Post Acute compare?

Reported total nurse staffing is 4.0 hours per resident per day against a California median of 4.2 and a national average of 3.9.

Who operates Santa Rosa Post Acute?

It is part of the Pacs Group chain. Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include Providence Group Wine Country LLC and Providence Group Nh, LLC. Individual owners and managers are not listed on this site.

When was Santa Rosa Post Acute last inspected?

The most recent survey or investigation in the CMS record is dated 11 Mar 2026; the most recent standard health survey was 12 Sep 2025.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.