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West Oaks Nursing and Rehabilitation Center
3200 W. Slaughter Lane, Austin, TX 78748
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Certified for 125 beds, West Oaks Nursing and Rehabilitation Center serves Austin in Travis County, Texas and has taken Medicare and Medicaid residents since 2006.
CMS gives it 2 of 5 stars overall, below the Texas median of 3; the health inspection rating is 2, staffing 2 and quality measures 4.
Inspectors recorded 31 health deficiencies across the three most recent survey cycles (8, 7, 16 by cycle, most recent first), 5 of them at the actual-harm or immediate-jeopardy level. That is 24.8 per 100 beds, about the same as the state median of 22.5.
CMS lists 2 penalties in the period covered: fines totalling $40K.
Reported nurse staffing is 3.2 hours per resident per day (0.5 RN), close to the Texas median of 3.3; nursing staff turnover is 34.1%.
Compared with county, state and nation
| Measure | This facility | Travis Co. median | Texas median | US average |
|---|---|---|---|---|
| Overall star rating | 2 | 3 | 3 | 3.0 |
| Health citations, 3 cycles | 31 | 28 | 25 | 28.7 |
| Citations per 100 beds | 24.8 | 23.3 | 22.5 | 26.8 |
| Total nurse hours per resident day | 3.2 | 3.2 | 3.3 | 3.9 |
| RN hours per resident day | 0.5 | 0.4 | 0.4 | 0.7 |
| Nursing staff turnover | 34.1% | 43.6% | 52.1% | 45.8% |
| Fines listed | $39,527 | $42,726 | $16,801 | — |
County and state figures are medians across facilities (28 in the county, 1177 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Texas average per facility for the same cycle, as published by CMS. Standard health survey dates: 25 Feb 2026, 26 Nov 2024.
Severity mix: J ×2 K ×1 H ×2 D ×14 E ×11 F ×1
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 25 Feb 2026 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | E | Standard survey | 2 Mar 2026 |
| 25 Feb 2026 | F0565 | Honor the resident's right to organize and participate in resident/family groups in the facility. | E | Standard survey | 26 Feb 2026 |
| 25 Feb 2026 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 2 Mar 2026 |
| 25 Feb 2026 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 2 Mar 2026 |
| 25 Feb 2026 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 26 Feb 2026 |
| 25 Feb 2026 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 26 Feb 2026 |
| 25 Feb 2026 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Standard survey | 2 Mar 2026 |
| 11 Dec 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 15 Dec 2025 |
| 11 Feb 2025 | F0760 | Ensure that residents are free from significant medication errors. | K | Complaint investigation | 12 Feb 2025 |
| 26 Nov 2024 | F0583 | Keep residents' personal and medical records private and confidential. | E | Standard survey | 21 Dec 2024 |
| 26 Nov 2024 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Standard survey | 21 Dec 2024 |
| 26 Nov 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 23 Dec 2024 |
| 26 Nov 2024 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Standard survey | 21 Dec 2024 |
| 26 Nov 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 21 Dec 2024 |
| 26 Nov 2024 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 21 Dec 2024 |
| 13 May 2024 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Complaint investigation | 22 May 2024 |
| 10 Apr 2024 | F0697 | Provide safe, appropriate pain management for a resident who requires such services. | H | Complaint investigation | 7 May 2024 |
| 10 Apr 2024 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | H | Complaint investigation | 7 May 2024 |
| 10 Apr 2024 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Complaint investigation | 7 May 2024 |
| 28 Mar 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | J | Complaint investigation | 27 Mar 2024 |
| 28 Mar 2024 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Complaint investigation | 1 May 2024 |
| 13 Nov 2023 | F0661 | Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge. | E | Complaint investigation | 26 Dec 2023 |
| 3 Sep 2023 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | J | Standard survey | 3 Oct 2023 |
| 3 Sep 2023 | F0838 | Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. | F | Standard survey | 3 Oct 2023 |
| 3 Sep 2023 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | E | Standard survey | 3 Oct 2023 |
| 3 Sep 2023 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | E | Standard survey | 3 Oct 2023 |
| 3 Sep 2023 | F0850 | Hire a qualified full-time social worker in a facility with more than 120 beds. | E | Standard survey | 3 Oct 2023 |
| 3 Sep 2023 | F0558 | Reasonably accommodate the needs and preferences of each resident. | D | Standard survey | 3 Oct 2023 |
| 3 Sep 2023 | F0645 | PASARR screening for Mental disorders or Intellectual Disabilities | D | Standard survey | 3 Oct 2023 |
| 3 Sep 2023 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Standard survey | 3 Oct 2023 |
| 24 Aug 2023 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Complaint investigation | 22 Sep 2023 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 11 Feb 2025 | Fine | $26,683 | |
| 28 Mar 2024 | Fine | $12,844 |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Texas average. Turnover: nursing staff 34.1%, RNs 40.0%; 0 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | Texas median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 35.8% | 14.9% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.0% | 0.0% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.5% | 0.3% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 3.1% | 3.0% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 1.4% | 0.7% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 38.0% | 12.4% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 1.8% | 3.4% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 12.1% | 8.3% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: government, hospital district. Legal business name: Hamilton County Hospital District. Chain: The Ensign Group (342 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| American Robin Healthcare, Inc. | Operational/managerial control | NOT APPLICABLE | 10/01/2022 |
| American Robin Healthcare, Inc. | Adp of the snf | NOT APPLICABLE | 10/27/2025 |
| Ensign Services Inc | Adp of the snf | NOT APPLICABLE | 01/18/2022 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Travis County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Longhorn Village | Austin | 60 | 5 | 5 | 5 | 7 | 11.7 | — | 6 Mar 2025 |
| Pflugerville Nursing and Rehabilitation Center | Pflugerville | 120 | 5 | 4 | 2 | 28 | 23.3 | — | 2 Jul 2026 |
| Querencia At Barton Creek | Austin | 42 | 5 | 4 | 5 | 8 | 19.0 | $14K | 18 Dec 2025 |
| The Arbour At Westminster Manor | Austin | 90 | 5 | 4 | 4 | 8 | 8.9 | $29K | 3 Dec 2025 |
| Gracy Woods II Living Center | Austin | 110 | 4 | 4 | 2 | 16 | 14.5 | — | 20 Mar 2025 |
| Marbridge Villa | Manchaca | 92 | 4 | 4 | 4 | 14 | 15.2 | $46K | 29 May 2025 |
| Avir At Park Bend | Austin | 124 | 3 | 3 | 2 | 28 | 22.6 | $23K | 29 Apr 2026 |
| Barton Valley Rehabilitation and Healthcare Center | Austin | 126 | 3 | 3 | 2 | 23 | 18.3 | — | 16 Apr 2026 |
All 28 facilities in Travis County
Questions and answers
How many deficiencies has West Oaks Nursing and Rehabilitation Center been cited for?
31 health deficiencies across the three most recent survey cycles, 5 at the actual-harm or immediate-jeopardy level. The Texas median is 25 per facility.
Has West Oaks Nursing and Rehabilitation Center been fined?
Yes. CMS lists fines totalling $40K in the period covered.
How does staffing at West Oaks Nursing and Rehabilitation Center compare?
Reported total nurse staffing is 3.2 hours per resident per day against a Texas median of 3.3 and a national average of 3.9.
Who operates West Oaks Nursing and Rehabilitation Center?
It is part of the The Ensign Group chain. Ownership type is government, hospital district. Organisations in the CMS ownership record include American Robin Healthcare, Inc.. Individual owners and managers are not listed on this site.
When was West Oaks Nursing and Rehabilitation Center last inspected?
The most recent survey or investigation in the CMS record is dated 25 Feb 2026; the most recent standard health survey was 25 Feb 2026.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.