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Westgate Hills Rehab & Healthcare Ctr
10 North Rock Glen Road, Baltimore, MD 21229
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Westgate Hills Rehab & Healthcare Ctr, in Baltimore, Maryland, is certified for 120 beds under for-profit, limited liability company ownership and belongs to the Marquis Health Services chain.
CMS gives it 2 of 5 stars overall, below the Maryland median of 3; the health inspection rating is 2, staffing 2 and quality measures 4.
Inspectors recorded 82 health deficiencies across the three most recent survey cycles (35, 30, 17 by cycle, most recent first), none at the actual-harm level. That is 68.3 per 100 beds, more than the state median of 43.7.
CMS lists no fines or payment denials against the facility in the period covered.
Reported nurse staffing is 3.6 hours per resident per day (0.8 RN), close to the Maryland median of 3.6; nursing staff turnover is 56.6%.
Compared with county, state and nation
| Measure | This facility | Baltimore City Co. median | Maryland median | US average |
|---|---|---|---|---|
| Overall star rating | 2 | 3 | 3 | 3.0 |
| Health citations, 3 cycles | 82 | 53 | 45 | 28.7 |
| Citations per 100 beds | 68.3 | 46.2 | 43.7 | 26.8 |
| Total nurse hours per resident day | 3.6 | 3.6 | 3.6 | 3.9 |
| RN hours per resident day | 0.8 | 0.6 | 0.7 | 0.7 |
| Nursing staff turnover | 56.6% | 44.8% | 41.5% | 45.8% |
| Fines listed | $0 | $0 | $0 | — |
County and state figures are medians across facilities (27 in the county, 221 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Maryland average per facility for the same cycle, as published by CMS. Standard health survey dates: 22 May 2026, 3 Apr 2025.
Severity mix: D ×75 E ×5 F ×1 B ×1
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 1 Jul 2026 | F0610 | Respond appropriately to all alleged violations. | D | Complaint investigation | Deficient, Provider has no plan of correction |
| 22 May 2026 | F0803 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | F | Standard survey | 3 Jul 2026 |
| 22 May 2026 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | E | Standard survey | 3 Jul 2026 |
| 22 May 2026 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Standard survey | 3 Jul 2026 |
| 22 May 2026 | F0551 | Give the resident's representative the ability to exercise the resident's rights. | D | Standard survey | 3 Jul 2026 |
| 22 May 2026 | F0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Standard survey | 3 Jul 2026 |
| 22 May 2026 | F0628 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | D | Standard survey | 3 Jul 2026 |
| 22 May 2026 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 3 Jul 2026 |
| 22 May 2026 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 3 Jul 2026 |
| 22 May 2026 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Standard survey | 3 Jul 2026 |
| 22 May 2026 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Standard survey | 3 Jul 2026 |
| 22 May 2026 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 3 Jul 2026 |
| 22 May 2026 | F0693 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D | Standard survey | 3 Jul 2026 |
| 22 May 2026 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 3 Jul 2026 |
| 22 May 2026 | F0730 | Observe each nurse aide's job performance and give regular training. | D | Standard survey | 3 Jul 2026 |
| 22 May 2026 | F0759 | Ensure medication error rates are not 5 percent or greater. | D | Standard survey | 3 Jul 2026 |
| 22 May 2026 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | D | Standard survey | 3 Jul 2026 |
| 22 May 2026 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | D | Standard survey | 3 Jul 2026 |
| 22 May 2026 | F0849 | Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. | D | Standard survey | 3 Jul 2026 |
| 22 May 2026 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 3 Jul 2026 |
| 22 May 2026 | F0919 | Make sure that a working call system is available in each resident's bathroom and bathing area. | D | Standard survey | 3 Jul 2026 |
| 22 May 2026 | F0944 | Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program. | D | Standard survey | 3 Jul 2026 |
| 22 May 2026 | F0945 | Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program. | D | Standard survey | 3 Jul 2026 |
| 22 May 2026 | F0946 | Provide training in compliance and ethics. | D | Standard survey | 3 Jul 2026 |
| 22 May 2026 | F0732 | Post nurse staffing information every day. | B | Standard survey | 3 Jul 2026 |
| 31 Dec 2025 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 25 Jan 2026 |
| 31 Dec 2025 | F0740 | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. | D | Complaint investigation | 25 Jan 2026 |
| 9 Oct 2025 | F0919 | Make sure that a working call system is available in each resident's bathroom and bathing area. | E | Complaint investigation | 12 Dec 2025 |
| 9 Oct 2025 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Complaint investigation | 5 Dec 2025 |
| 9 Oct 2025 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 5 Dec 2025 |
| 9 Oct 2025 | F0610 | Respond appropriately to all alleged violations. | D | Complaint investigation | 5 Dec 2025 |
| 9 Oct 2025 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Complaint investigation | 5 Dec 2025 |
| 9 Oct 2025 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Complaint investigation | 5 Dec 2025 |
| 9 Oct 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 5 Dec 2025 |
| 9 Oct 2025 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Complaint investigation | 5 Dec 2025 |
| 3 Apr 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 12 May 2025 |
| 3 Apr 2025 | F0623 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | D | Standard survey | 12 May 2025 |
| 3 Apr 2025 | F0625 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. | D | Standard survey | 12 May 2025 |
| 3 Apr 2025 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 12 May 2025 |
| 3 Apr 2025 | F0655 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | D | Standard survey | 12 May 2025 |
| 3 Apr 2025 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 12 May 2025 |
| 3 Apr 2025 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Standard survey | 12 May 2025 |
| 3 Apr 2025 | F0679 | Provide activities to meet all resident's needs. | D | Standard survey | 12 May 2025 |
| 3 Apr 2025 | F0685 | Assist a resident in gaining access to vision and hearing services. | D | Standard survey | 12 May 2025 |
| 3 Apr 2025 | F0688 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | D | Standard survey | 12 May 2025 |
| 3 Apr 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 12 May 2025 |
| 3 Apr 2025 | F0711 | Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit. | D | Standard survey | 12 May 2025 |
| 3 Apr 2025 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Standard survey | 12 May 2025 |
| 3 Apr 2025 | F0756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D | Standard survey | 12 May 2025 |
| 3 Apr 2025 | F0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Standard survey | 12 May 2025 |
| 3 Apr 2025 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 12 May 2025 |
| 3 Apr 2025 | F0814 | Dispose of garbage and refuse properly. | D | Standard survey | 12 May 2025 |
| 3 Apr 2025 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 12 May 2025 |
| 16 Jan 2025 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | E | Complaint investigation | 28 Feb 2025 |
| 16 Jan 2025 | F0641 | Ensure each resident receives an accurate assessment. | E | Complaint investigation | 28 Feb 2025 |
| 16 Jan 2025 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Complaint investigation | 28 Feb 2025 |
| 16 Jan 2025 | F0610 | Respond appropriately to all alleged violations. | D | Complaint investigation | 28 Feb 2025 |
| 16 Jan 2025 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Complaint investigation | 28 Feb 2025 |
| 16 Jan 2025 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Complaint investigation | 28 Feb 2025 |
| 16 Jan 2025 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 28 Feb 2025 |
| 16 Jan 2025 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Complaint investigation | 28 Feb 2025 |
| 16 Jan 2025 | F0692 | Provide enough food/fluids to maintain a resident's health. | D | Complaint investigation | 28 Feb 2025 |
| 16 Jan 2025 | F0757 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | D | Complaint investigation | 28 Feb 2025 |
| 16 Jan 2025 | F0840 | Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service. | D | Complaint investigation | 28 Feb 2025 |
| 16 Jan 2025 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Complaint investigation | 28 Feb 2025 |
| 28 Feb 2020 | F0558 | Reasonably accommodate the needs and preferences of each resident. | D | Standard survey | 31 Mar 2020 |
| 28 Feb 2020 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Standard survey | 31 Mar 2020 |
| 28 Feb 2020 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Standard survey | 31 Mar 2020 |
| 28 Feb 2020 | F0636 | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. | D | Standard survey | 31 Mar 2020 |
| 28 Feb 2020 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 31 Mar 2020 |
| 28 Feb 2020 | F0655 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | D | Standard survey | 31 Mar 2020 |
| 28 Feb 2020 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 31 Mar 2020 |
| 28 Feb 2020 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 31 Mar 2020 |
| 28 Feb 2020 | F0692 | Provide enough food/fluids to maintain a resident's health. | D | Standard survey | 31 Mar 2020 |
| 28 Feb 2020 | F0697 | Provide safe, appropriate pain management for a resident who requires such services. | D | Standard survey | 31 Mar 2020 |
| 28 Feb 2020 | F0726 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | D | Standard survey | 31 Mar 2020 |
| 28 Feb 2020 | F0732 | Post nurse staffing information every day. | D | Standard survey | 31 Mar 2020 |
| 28 Feb 2020 | F0756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D | Standard survey | 31 Mar 2020 |
| 28 Feb 2020 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 31 Mar 2020 |
| 28 Feb 2020 | F0838 | Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. | D | Standard survey | 31 Mar 2020 |
| 28 Feb 2020 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Standard survey | 31 Mar 2020 |
| 28 Feb 2020 | F0921 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | D | Standard survey | 31 Mar 2020 |
Penalties
CMS lists no fines or payment denials for this facility in the period covered.
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Maryland average. Turnover: nursing staff 56.6%, RNs 68.2%; 2 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | Maryland median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 26.3% | 20.0% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.8% | 0.3% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.0% | 0.9% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 2.1% | 2.0% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 1.5% | 0.8% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 29.3% | 20.7% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 8.2% | 5.3% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 2.8% | 11.9% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, limited liability company. Legal business name: Westgate Hills Operator Llc. Chain: Marquis Health Services (87 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Presidential Holdings At Maryland LLC | 5% or greater indirect ownership interest | 36% | 01/01/2015 |
| Cibc Bank USA | 5% or greater mortgage interest | NOT APPLICABLE | 01/01/2015 |
| Marquis Limited LLC | Operational/managerial control | NOT APPLICABLE | 01/01/2021 |
| Nutraco LLC | Operational/managerial control | NOT APPLICABLE | 04/11/2019 |
| Reliant Pro Rehab LLC | Operational/managerial control | NOT APPLICABLE | 12/13/2017 |
| Marquis Limited LLC | Adp of the snf | NOT APPLICABLE | 04/23/2025 |
| Nfr 2020 Irrv Tr | Adp of the snf | NOT APPLICABLE | 01/01/2021 |
| Nutraco LLC | Adp of the snf | NOT APPLICABLE | 04/23/2025 |
| Presidential Holdings At Maryland LLC | Adp of the snf | NOT APPLICABLE | 01/01/2015 |
| Quinto Guardian LLC | Adp of the snf | NOT APPLICABLE | 01/23/2019 |
| Reliant Pro Rehab LLC | Adp of the snf | NOT APPLICABLE | 04/23/2025 |
| Rock Glen Holdings LLC | Adp of the snf | NOT APPLICABLE | 01/01/2015 |
| Rsbrmk Holdings LLC | Adp of the snf | NOT APPLICABLE | 01/01/2022 |
| Sk 2013 Investment Tr Ua 03252013 | Adp of the snf | NOT APPLICABLE | 01/01/2022 |
| Tryko Guardian Holdings LLC | Adp of the snf | NOT APPLICABLE | 01/01/2022 |
| Uak 2020 Irrv Tr | Adp of the snf | NOT APPLICABLE | 01/01/2022 |
| Ukr Consulting LLC | Adp of the snf | NOT APPLICABLE | 06/30/2021 |
| Yr 2013 Investment Trust U/A/D 3/25/13 | Adp of the snf | NOT APPLICABLE | 01/01/2022 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Baltimore City County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Future Care Canton Harbor | Baltimore | 160 | 5 | 5 | 4 | 53 | 33.1 | $14K | 18 Sep 2025 |
| Lochearn Nursing Home, LLC | Baltimore | 200 | 5 | 4 | 3 | 30 | 15.0 | — | 8 Jan 2026 |
| Roland Park Place | Baltimore | 16 | 5 | 5 | 5 | 14 | 87.5 | — | 17 Jun 2026 |
| Transitional Care Services At Mercy Medical Center | Baltimore | 35 | 5 | 5 | 5 | 18 | 51.4 | — | 21 Nov 2025 |
| Future Care Charles Village | Baltimore | 109 | 4 | 3 | 3 | 43 | 39.4 | — | 21 May 2026 |
| Future Care Homewood | Baltimore | 141 | 4 | 4 | 3 | 48 | 34.0 | — | 30 Jun 2026 |
| Future Care Irvington | Baltimore | 200 | 4 | 4 | 3 | 44 | 22.0 | $8K | 5 Sep 2025 |
| Future Care Sandtown-Winchester | Baltimore | 148 | 4 | 3 | 4 | 38 | 25.7 | — | 13 Apr 2026 |
All 27 facilities in Baltimore City County
Questions and answers
How many deficiencies has Westgate Hills Rehab & Healthcare Ctr been cited for?
82 health deficiencies across the three most recent survey cycles, 0 at the actual-harm or immediate-jeopardy level. The Maryland median is 45 per facility.
Has Westgate Hills Rehab & Healthcare Ctr been fined?
CMS lists no fines against the facility in the period covered.
How does staffing at Westgate Hills Rehab & Healthcare Ctr compare?
Reported total nurse staffing is 3.6 hours per resident per day against a Maryland median of 3.6 and a national average of 3.9.
Who operates Westgate Hills Rehab & Healthcare Ctr?
It is part of the Marquis Health Services chain. Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include Presidential Holdings At Maryland LLC, Marquis Limited LLC and Nutraco LLC. Individual owners and managers are not listed on this site.
When was Westgate Hills Rehab & Healthcare Ctr last inspected?
The most recent survey or investigation in the CMS record is dated 1 Jul 2026; the most recent standard health survey was 22 May 2026.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.