Elder Care Record

Maryland › Baltimore City County › Baltimore

Westgate Hills Rehab & Healthcare Ctr

10 North Rock Glen Road, Baltimore, MD 21229

CCN 215299 · For-profit, limited liability company · 120 certified beds · chain Marquis Health Services

Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Westgate Hills Rehab & Healthcare Ctr, in Baltimore, Maryland, is certified for 120 beds under for-profit, limited liability company ownership and belongs to the Marquis Health Services chain.

CMS gives it 2 of 5 stars overall, below the Maryland median of 3; the health inspection rating is 2, staffing 2 and quality measures 4.

Inspectors recorded 82 health deficiencies across the three most recent survey cycles (35, 30, 17 by cycle, most recent first), none at the actual-harm level. That is 68.3 per 100 beds, more than the state median of 43.7.

CMS lists no fines or payment denials against the facility in the period covered.

Reported nurse staffing is 3.6 hours per resident per day (0.8 RN), close to the Maryland median of 3.6; nursing staff turnover is 56.6%.

82health deficiencies, 3 survey cyclesnone at actual-harm level
$0fines listed by CMS0 penalties in period
3.6nurse hours per resident per daystate median 3.6
94%occupancy (residents ÷ beds)113 residents a day

Compared with county, state and nation

MeasureThis facilityBaltimore City Co. medianMaryland medianUS average
Overall star rating2333.0
Health citations, 3 cycles82534528.7
Citations per 100 beds68.346.243.726.8
Total nurse hours per resident day3.63.63.63.9
RN hours per resident day0.80.60.70.7
Nursing staff turnover56.6%44.8%41.5%45.8%
Fines listed$0$0$0—

County and state figures are medians across facilities (27 in the county, 221 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)35
Cycle 230
Cycle 317

Dark bar: this facility. Grey bar: Maryland average per facility for the same cycle, as published by CMS. Standard health survey dates: 22 May 2026, 3 Apr 2025.

Severity mix: D ×75 E ×5 F ×1 B ×1

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
1 Jul 2026F0610Respond appropriately to all alleged violations.DComplaint investigationDeficient, Provider has no plan of correction
22 May 2026F0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.FStandard survey3 Jul 2026
22 May 2026F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.EStandard survey3 Jul 2026
22 May 2026F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DStandard survey3 Jul 2026
22 May 2026F0551Give the resident's representative the ability to exercise the resident's rights.DStandard survey3 Jul 2026
22 May 2026F0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.DStandard survey3 Jul 2026
22 May 2026F0628Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.DStandard survey3 Jul 2026
22 May 2026F0641Ensure each resident receives an accurate assessment.DStandard survey3 Jul 2026
22 May 2026F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DStandard survey3 Jul 2026
22 May 2026F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.DStandard survey3 Jul 2026
22 May 2026F0658Ensure services provided by the nursing facility meet professional standards of quality.DStandard survey3 Jul 2026
22 May 2026F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DStandard survey3 Jul 2026
22 May 2026F0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.DStandard survey3 Jul 2026
22 May 2026F0695Provide safe and appropriate respiratory care for a resident when needed.DStandard survey3 Jul 2026
22 May 2026F0730Observe each nurse aide's job performance and give regular training.DStandard survey3 Jul 2026
22 May 2026F0759Ensure medication error rates are not 5 percent or greater.DStandard survey3 Jul 2026
22 May 2026F0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.DStandard survey3 Jul 2026
22 May 2026F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.DStandard survey3 Jul 2026
22 May 2026F0849Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.DStandard survey3 Jul 2026
22 May 2026F0880Provide and implement an infection prevention and control program.DStandard survey3 Jul 2026
22 May 2026F0919Make sure that a working call system is available in each resident's bathroom and bathing area.DStandard survey3 Jul 2026
22 May 2026F0944Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.DStandard survey3 Jul 2026
22 May 2026F0945Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program.DStandard survey3 Jul 2026
22 May 2026F0946Provide training in compliance and ethics.DStandard survey3 Jul 2026
22 May 2026F0732Post nurse staffing information every day.BStandard survey3 Jul 2026
31 Dec 2025F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DComplaint investigation25 Jan 2026
31 Dec 2025F0740Ensure each resident must receive and the facility must provide necessary behavioral health care and services.DComplaint investigation25 Jan 2026
9 Oct 2025F0919Make sure that a working call system is available in each resident's bathroom and bathing area.EComplaint investigation12 Dec 2025
9 Oct 2025F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.DComplaint investigation5 Dec 2025
9 Oct 2025F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint investigation5 Dec 2025
9 Oct 2025F0610Respond appropriately to all alleged violations.DComplaint investigation5 Dec 2025
9 Oct 2025F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DComplaint investigation5 Dec 2025
9 Oct 2025F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.DComplaint investigation5 Dec 2025
9 Oct 2025F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DComplaint investigation5 Dec 2025
9 Oct 2025F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DComplaint investigation5 Dec 2025
3 Apr 2025F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard survey12 May 2025
3 Apr 2025F0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.DStandard survey12 May 2025
3 Apr 2025F0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.DStandard survey12 May 2025
3 Apr 2025F0641Ensure each resident receives an accurate assessment.DStandard survey12 May 2025
3 Apr 2025F0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admittedDStandard survey12 May 2025
3 Apr 2025F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DStandard survey12 May 2025
3 Apr 2025F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.DStandard survey12 May 2025
3 Apr 2025F0679Provide activities to meet all resident's needs.DStandard survey12 May 2025
3 Apr 2025F0685Assist a resident in gaining access to vision and hearing services.DStandard survey12 May 2025
3 Apr 2025F0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.DStandard survey12 May 2025
3 Apr 2025F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DStandard survey12 May 2025
3 Apr 2025F0711Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.DStandard survey12 May 2025
3 Apr 2025F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.DStandard survey12 May 2025
3 Apr 2025F0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.DStandard survey12 May 2025
3 Apr 2025F0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.DStandard survey12 May 2025
3 Apr 2025F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.DStandard survey12 May 2025
3 Apr 2025F0814Dispose of garbage and refuse properly.DStandard survey12 May 2025
3 Apr 2025F0880Provide and implement an infection prevention and control program.DStandard survey12 May 2025
16 Jan 2025F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.EComplaint investigation28 Feb 2025
16 Jan 2025F0641Ensure each resident receives an accurate assessment.EComplaint investigation28 Feb 2025
16 Jan 2025F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.DComplaint investigation28 Feb 2025
16 Jan 2025F0610Respond appropriately to all alleged violations.DComplaint investigation28 Feb 2025
16 Jan 2025F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.DComplaint investigation28 Feb 2025
16 Jan 2025F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DComplaint investigation28 Feb 2025
16 Jan 2025F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DComplaint investigation28 Feb 2025
16 Jan 2025F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.DComplaint investigation28 Feb 2025
16 Jan 2025F0692Provide enough food/fluids to maintain a resident's health.DComplaint investigation28 Feb 2025
16 Jan 2025F0757Ensure each resident’s drug regimen must be free from unnecessary drugs.DComplaint investigation28 Feb 2025
16 Jan 2025F0840Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.DComplaint investigation28 Feb 2025
16 Jan 2025F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DComplaint investigation28 Feb 2025
28 Feb 2020F0558Reasonably accommodate the needs and preferences of each resident.DStandard survey31 Mar 2020
28 Feb 2020F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.DStandard survey31 Mar 2020
28 Feb 2020F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DStandard survey31 Mar 2020
28 Feb 2020F0636Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.DStandard survey31 Mar 2020
28 Feb 2020F0641Ensure each resident receives an accurate assessment.DStandard survey31 Mar 2020
28 Feb 2020F0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admittedDStandard survey31 Mar 2020
28 Feb 2020F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DStandard survey31 Mar 2020
28 Feb 2020F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DStandard survey31 Mar 2020
28 Feb 2020F0692Provide enough food/fluids to maintain a resident's health.DStandard survey31 Mar 2020
28 Feb 2020F0697Provide safe, appropriate pain management for a resident who requires such services.DStandard survey31 Mar 2020
28 Feb 2020F0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.DStandard survey31 Mar 2020
28 Feb 2020F0732Post nurse staffing information every day.DStandard survey31 Mar 2020
28 Feb 2020F0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.DStandard survey31 Mar 2020
28 Feb 2020F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.DStandard survey31 Mar 2020
28 Feb 2020F0838Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.DStandard survey31 Mar 2020
28 Feb 2020F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DStandard survey31 Mar 2020
28 Feb 2020F0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.DStandard survey31 Mar 2020

Penalties

CMS lists no fines or payment denials for this facility in the period covered.

Staffing

Total nursing3.59 h
Nurse aides1.82 h
LPN0.97 h
RN0.8 h
Weekend total2.98 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Maryland average. Turnover: nursing staff 56.6%, RNs 68.2%; 2 administrators left in the reporting year.

Quality measures

MeasureResidentsThis facilityMaryland medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay26.3%20.0%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay0.8%0.3%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay0.0%0.9%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay2.1%2.0%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay1.5%0.8%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay29.3%20.7%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay8.2%5.3%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay2.8%11.9%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: for-profit, limited liability company. Legal business name: Westgate Hills Operator Llc. Chain: Marquis Health Services (87 facilities).

OrganisationRole in the CMS recordInterestSince
Presidential Holdings At Maryland LLC5% or greater indirect ownership interest36%01/01/2015
Cibc Bank USA5% or greater mortgage interestNOT APPLICABLE01/01/2015
Marquis Limited LLCOperational/managerial controlNOT APPLICABLE01/01/2021
Nutraco LLCOperational/managerial controlNOT APPLICABLE04/11/2019
Reliant Pro Rehab LLCOperational/managerial controlNOT APPLICABLE12/13/2017
Marquis Limited LLCAdp of the snfNOT APPLICABLE04/23/2025
Nfr 2020 Irrv TrAdp of the snfNOT APPLICABLE01/01/2021
Nutraco LLCAdp of the snfNOT APPLICABLE04/23/2025
Presidential Holdings At Maryland LLCAdp of the snfNOT APPLICABLE01/01/2015
Quinto Guardian LLCAdp of the snfNOT APPLICABLE01/23/2019
Reliant Pro Rehab LLCAdp of the snfNOT APPLICABLE04/23/2025
Rock Glen Holdings LLCAdp of the snfNOT APPLICABLE01/01/2015
Rsbrmk Holdings LLCAdp of the snfNOT APPLICABLE01/01/2022
Sk 2013 Investment Tr Ua 03252013Adp of the snfNOT APPLICABLE01/01/2022
Tryko Guardian Holdings LLCAdp of the snfNOT APPLICABLE01/01/2022
Uak 2020 Irrv TrAdp of the snfNOT APPLICABLE01/01/2022
Ukr Consulting LLCAdp of the snfNOT APPLICABLE06/30/2021
Yr 2013 Investment Trust U/A/D 3/25/13Adp of the snfNOT APPLICABLE01/01/2022

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Baltimore City County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Future Care Canton HarborBaltimore1605545333.1$14K18 Sep 2025
Lochearn Nursing Home, LLCBaltimore2005433015.0—8 Jan 2026
Roland Park PlaceBaltimore165551487.5—17 Jun 2026
Transitional Care Services At Mercy Medical CenterBaltimore355551851.4—21 Nov 2025
Future Care Charles VillageBaltimore1094334339.4—21 May 2026
Future Care HomewoodBaltimore1414434834.0—30 Jun 2026
Future Care IrvingtonBaltimore2004434422.0$8K5 Sep 2025
Future Care Sandtown-WinchesterBaltimore1484343825.7—13 Apr 2026

All 27 facilities in Baltimore City County

Questions and answers

How many deficiencies has Westgate Hills Rehab & Healthcare Ctr been cited for?

82 health deficiencies across the three most recent survey cycles, 0 at the actual-harm or immediate-jeopardy level. The Maryland median is 45 per facility.

Has Westgate Hills Rehab & Healthcare Ctr been fined?

CMS lists no fines against the facility in the period covered.

How does staffing at Westgate Hills Rehab & Healthcare Ctr compare?

Reported total nurse staffing is 3.6 hours per resident per day against a Maryland median of 3.6 and a national average of 3.9.

Who operates Westgate Hills Rehab & Healthcare Ctr?

It is part of the Marquis Health Services chain. Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include Presidential Holdings At Maryland LLC, Marquis Limited LLC and Nutraco LLC. Individual owners and managers are not listed on this site.

When was Westgate Hills Rehab & Healthcare Ctr last inspected?

The most recent survey or investigation in the CMS record is dated 1 Jul 2026; the most recent standard health survey was 22 May 2026.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.