Civita Care Center at MilfordCMS ratings, inspections and fines
- Address
- 2028 Bridgeport Ave, Milford, CT 06460
- CCN
- 075213
- Ownership type
- For-profit, limited liability company
- Certified beds
- 120
- Chain
- Civita Care Centers
- Residents per day
- 107
- CMS flags
- CMS abuse icon
Open the watch listCare Compare record (Medicare.gov)
The watch list stays in this browser. After each CMS update, it shows the values that changed at the homes on the list.
CMS gives Civita Care Center at Milford an overall rating of 1 of 5 stars. The last standard survey was on 18 Dec 2024. The latest survey cycle has 31 health citations. The median for nursing homes in Connecticut is 12. CMS lists 1 fine of $14,433 for this home in its penalties file.
Facilities may see a change in their overall rating for a number of reasons. Since the overall rating is based on three individual domains, a change in any one of the domains can affect the overall rating. Any new data for a nursing home could potentially change a star rating domain.
Centers for Medicare & Medicaid Services, Five-Star Quality Rating System: Technical Users' Guide, July 2026. CMS processed this record on .
Since the last CMS update
The site has no recorded change for this home. In each CMS update, the site compares the ratings, the penalties and the citations of each home.
Changes in the CMS recordFeed of changes in Connecticut (RSS)
Ratings
CMS gives each home 1 to 5 stars for health inspections, for staffing and for quality measures, and one overall rating.
| Rating (1 to 5 stars) | This home | South Central Connecticut Planning Region median | Connecticut median | US average (CMS) |
|---|---|---|---|---|
| Overall rating | 1 | 2.0 | 3.0 | 3.0 |
| Health inspection rating | 1 | 2.0 | 3.0 | 2.8 |
| Staffing rating | 3 | 3.0 | 3.0 | 2.9 |
| Quality measure rating | 2 | 3.0 | 4.0 | 3.6 |
A median is the middle value of the homes in the group: 23 homes in the planning region, 191 homes in the state. What the CMS star ratings measure
Citations by survey cycle
CMS keeps the last three cycles, and cycle 1 is the latest. A cycle has one standard survey. Citations from complaint and infection control inspections go into cycles of 12 months.
| Survey cycle | Standard survey | Citations | Connecticut median |
|---|---|---|---|
| Cycle 1 (latest) | 18 Dec 2024 | 31 | 12 |
| Cycle 2 | 12 May 2022 | 17 | 13 |
| Cycle 3 | No date | 18 | 7 |
Health citations
The record of one deficiency in an inspection. One inspection can give many citations.
Scope and severity. A letter from A to L on each citation. Scope is the number of residents that the deficiency affected. Severity is the level of harm.
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy to resident health or safety | K0 | ||
| Actual harm that is not immediate jeopardy | H0 | I0 | |
| No actual harm, potential for more than minimal harm | F0 | ||
| No actual harm, potential for minimal harm | A0 | C0 |
Survey cycle 1 (latest): 31 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 24 Jun 2026 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | E | Complaint investigation | Deficient, Provider has no plan of correction |
| 24 Jun 2026 | F0610 | Respond appropriately to all alleged violations. | D | Complaint investigation | Deficient, Provider has no plan of correction |
| 24 Jun 2026 | F0636 | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. | B | Complaint investigation | Deficient, Provider has no plan of correction |
| 24 Jun 2026 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | E | Complaint investigation | Deficient, Provider has no plan of correction |
| 24 Jun 2026 | F0697 | Provide safe, appropriate pain management for a resident who requires such services. | D | Complaint investigation | Deficient, Provider has no plan of correction |
| 24 Jun 2026 | F0745 | Provide medically-related social services to help each resident achieve the highest possible quality of life. | E | Complaint investigation | Deficient, Provider has no plan of correction |
| 24 Jun 2026 | F0760 | Ensure that residents are free from significant medication errors. | L | Complaint investigation | Past Non-Compliance |
| 18 Dec 2025 | F0697 | Provide safe, appropriate pain management for a resident who requires such services. | D | Complaint investigation | 13 Jan 2026 |
| 18 Dec 2025 | F0777 | Provide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results. | D | Complaint investigation | 13 Jan 2026 |
| 24 Nov 2025 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Complaint investigation | 25 Nov 2025 |
| 24 Nov 2025 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Complaint investigation | 25 Nov 2025 |
| 19 Aug 2025 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Complaint investigation | 24 Jul 2025 |
| 19 Aug 2025 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Complaint investigation | 5 Aug 2025 |
| 18 Dec 2024 | F0553 | Allow resident to participate in the development and implementation of his or her person-centered plan of care. | D | Standard survey | 29 Jan 2025 |
| 18 Dec 2024 | F0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Standard survey | 27 Jan 2025 |
| 18 Dec 2024 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Standard survey | 27 Jan 2025 |
| 18 Dec 2024 | F0603 | Protect each resident from separation (from other residents, his/her room, or confinement to his/her room). | D | Standard survey | 27 Jan 2025 |
| 18 Dec 2024 | F0644 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D | Standard survey | 27 Jan 2025 |
| 18 Dec 2024 | F0645 | PASARR screening for Mental disorders or Intellectual Disabilities | D | Standard survey | 27 Jan 2025 |
| 18 Dec 2024 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 29 Jan 2025 |
| 18 Dec 2024 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Standard survey | 29 Jan 2025 |
| 18 Dec 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E | Standard survey | 29 Jan 2025 |
| 18 Dec 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 27 Jan 2025 |
| 18 Dec 2024 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 27 Jan 2025 |
| 18 Dec 2024 | F0726 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | D | Standard survey | 25 Jan 2025 |
| 18 Dec 2024 | F0756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D | Standard survey | 27 Jan 2025 |
| 18 Dec 2024 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 27 Jan 2025 |
| 18 Dec 2024 | F0791 | Provide or obtain dental services for each resident. | D | Standard survey | 27 Jan 2025 |
| 18 Dec 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 27 Jan 2025 |
| 18 Dec 2024 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | B | Standard survey | 27 Jan 2025 |
| 18 Dec 2024 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 27 Jan 2025 |
Survey cycle 2: 17 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 28 May 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 21 May 2025 |
| 26 Feb 2025 | F0602 | Protect each resident from the wrongful use of the resident's belongings or money. | D | Complaint investigation | 21 Jan 2025 |
| 26 Feb 2025 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Complaint investigation | 21 Jan 2025 |
| 4 Nov 2024 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Complaint investigation | 18 Nov 2024 |
| 4 Nov 2024 | F0805 | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. | J | Complaint investigation | 10 Oct 2024 |
| 11 Sep 2024 | F0688 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | D | Complaint investigation | 23 Oct 2024 |
| 11 Sep 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 23 Oct 2024 |
| 11 Sep 2024 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Complaint investigation | 23 Oct 2024 |
| 5 Aug 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 26 Sep 2024 |
| 12 May 2022 | F0554 | Allow residents to self-administer drugs if determined clinically appropriate. | D | Standard survey | 17 Jun 2022 |
| 12 May 2022 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Standard survey | 22 Jun 2022 |
| 12 May 2022 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Standard survey | 17 Jun 2022 |
| 12 May 2022 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 17 Jun 2022 |
| 12 May 2022 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | G | Standard survey | 20 May 2022 |
| 12 May 2022 | F0692 | Provide enough food/fluids to maintain a resident's health. | D | Standard survey | 17 Jun 2022 |
| 12 May 2022 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 17 Jun 2022 |
| 12 May 2022 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 17 Jun 2022 |
Survey cycle 3: 18 citations
The CMS provider file has no standard survey date for this cycle.
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 12 Jan 2024 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Complaint investigation | 30 Jan 2024 |
| 27 Nov 2023 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Complaint investigation | 20 Dec 2023 |
| 11 Oct 2023 | F0692 | Provide enough food/fluids to maintain a resident's health. | D | Complaint investigation | 2 Nov 2023 |
| 29 Jan 2020 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Standard survey | 9 Mar 2020 |
| 29 Jan 2020 | F0561 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. | D | Standard survey | 9 Mar 2020 |
| 29 Jan 2020 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Standard survey | 9 Mar 2020 |
| 29 Jan 2020 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Standard survey | 9 Mar 2020 |
| 29 Jan 2020 | F0604 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. | D | Standard survey | 9 Mar 2020 |
| 29 Jan 2020 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Standard survey | 9 Mar 2020 |
| 29 Jan 2020 | F0610 | Respond appropriately to all alleged violations. | D | Standard survey | 9 Mar 2020 |
| 29 Jan 2020 | F0640 | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. | E | Standard survey | 9 Mar 2020 |
| 29 Jan 2020 | F0644 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D | Standard survey | 9 Mar 2020 |
| 29 Jan 2020 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | E | Standard survey | 9 Mar 2020 |
| 29 Jan 2020 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Standard survey | 9 Mar 2020 |
| 29 Jan 2020 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Standard survey | 9 Mar 2020 |
| 29 Jan 2020 | F0698 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | Standard survey | 9 Mar 2020 |
| 29 Jan 2020 | F0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Standard survey | 9 Mar 2020 |
| 29 Jan 2020 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 9 Mar 2020 |
The requirement text is the CMS summary of the F-tag. It is not the report of the surveyor. How to read an inspection report
Penalties
A fine, or a payment denial: a period in which Medicare or Medicaid does not pay for new admissions. The CMS penalties file holds three years.
| Date | Type | Fine | Days without payment |
|---|---|---|---|
| 5 Aug 2024 | Fine | $14,433 |
Staffing
Hours per resident per day. The nurse hours for one resident on an average day. CMS calculates the figure from the hours that the home reports for a quarter.
| Staff | This home | Connecticut median | Connecticut average (CMS) |
|---|---|---|---|
| All nurse staff | 3.60 | 3.70 | 3.73 |
| Registered nurses (RN) | 0.51 | 0.60 | 0.69 |
| Licensed practical nurses (LPN) | 0.90 | 0.82 | |
| Nurse aides | 2.19 | 2.22 | |
| All nurse staff, weekends | 3.07 | 3.30 | 3.37 |
- Nurse staff turnover in a year
- 40.9%
- Nurse staff turnover, Connecticut median
- 35.9%
- RN turnover in a year
- 52.4%
- Administrators who left in a year
- 1
Homes report the hours to CMS in the Payroll-Based Journal.
Quality measures
A figure that CMS calculates from the assessments of residents. One example is the percentage of long-stay residents with a fall and a major injury.
| Measure (CMS text) | Residents | This home | Connecticut median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 25.5% | 17.6% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 2.0% | 0.5% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 2.5% | 1.2% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 1.9% | 3.1% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 2.0% | 1.1% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 30.2% | 15.3% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 6.0% | 3.8% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 23.0% | 17.6% | 13.4% |
For each measure in this table, CMS gives more points in the quality measure rating for a lower percentage. The site calculates the medians from the CMS file. What the CMS star ratings measure
Ownership
An organisation in the CMS ownership file. CMS records its role, for example an ownership interest, operational or managerial control, or a mortgage interest.
- Ownership type
- For-profit, limited liability company
- Legal business name
- BH Milford LLC
- Chain
- Civita Care Centers (6 homes in the CMS chain file)
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Ct6 Opco Holdco LLC | 5% or greater direct ownership interest | 100% | 1 Oct 2024 |
| Esnh LLC | 5% or greater indirect ownership interest | 1 Oct 2024 | |
| JPNH LLC | 5% or greater indirect ownership interest | 1 Oct 2024 | |
| 2028 Bridgeport LLC | 5% or greater mortgage interest | 1 Oct 2024 | |
| JPNH LLC | Limited partnership interest | 1 Oct 2024 | |
| 2028 Bridgeport LLC | Adp of the snf | 1 Oct 2024 | |
| Ct6 Propco Holdco LLC | Adp of the snf | 1 Oct 2024 | |
| Esnh LLC | Adp of the snf | 1 Oct 2024 | |
| Everflow Healthcare LLC | Adp of the snf | 1 Oct 2024 | |
| JPNH LLC | Adp of the snf | 1 Oct 2024 | |
| SFNH LLC | Adp of the snf | 1 Oct 2024 |
The site shows organisations only. It does not show the names of persons.
Other homes in South Central Connecticut Planning Region
| Nursing home | City | Overall rating | Citations, latest cycle | Fines | Last standard survey | |
|---|---|---|---|---|---|---|
| Civita Care Center at West River | Milford | 4 of 5 | 12 | $0 | 29 Jan 2025 | |
| Milford Health and Rehabilitation Center | Milford | 5 of 5 | 9 | $19,122 | 19 Feb 2026 | |
| Apple Rehab West Haven | West Haven | 1 of 5 | 24 | $26,685 | 20 Aug 2025 | |
| West Haven Center for Nursing & Rehabilitation | West Haven | 2 of 5 | 15 | $0 | 4 Jun 2025 | |
| Advanced Center for Nursing & Rehabilitation | New Haven | 1 of 5 | 38 | $72,450 | 29 Jan 2025 | |
| Grimes Center | New Haven | 5 of 5 | 9 | $0 | 30 Jan 2026 | |
| Autumn Lake Healthcare at the Willows | Woodbridge | 4 of 5 | 7 | $0 | 14 Nov 2025 | |
| Whispering Pines Rehabilitation and Nursing Center | East Haven | 4 of 5 | 7 | $0 | 17 Mar 2026 | |
| Mary Wade Home | New Haven | 1 of 5 | 19 | $20,144 | 25 Feb 2025 | |
| Apple Rehab Laurel Woods | East Haven | 2 of 5 | 9 | $64,555 | 29 Jan 2026 | |
| Leeway, Inc | New Haven | 4 of 5 | 8 | $0 | 30 Dec 2025 | |
| New Haven Center for Nursing & Rehabilitation LLC | New Haven | 1 of 5 | 31 | $61,814 | 29 Aug 2025 |
All 23 nursing homes in South Central Connecticut Planning Region
Official channels
- Care Compare record of this nursing homeMedicare.gov. The official CMS record of this home.
- Contact information for State Survey AgenciesCMS. The web address and the telephone number of the State Survey Agency of each state. These agencies investigate complaints about nursing homes.
- Filing a complaintMedicare.gov. The page names the State Survey Agency as the place for a complaint about nursing home care or facility conditions.
- Eldercare LocatorAdministration for Community Living. A public service that connects older adults and their families to local services. Telephone: 1-800-677-1116.
Cite this page
Centers for Medicare & Medicaid Services, Care Compare. Record of Civita Care Center at Milford (CCN 075213). Data processed 1 Aug 2026. Elder Care Record, https://eldercarerecord.com/facility/civita-care-center-at-milford-milford-ct-075213/
Provenance
- Licence
- US government work, public domain
- CMS processed the data on
A program makes this page from the CMS files, and the same files always give the same text. How the site makes the figures. Report an error.
Questions
- When was Civita Care Center at Milford last inspected?
- The latest inspection with a citation in the CMS record was on 24 Jun 2026. It was a complaint investigation. It gave 7 citations. The standard survey before the last one was on 12 May 2022.
- Who operates Civita Care Center at Milford?
- The CMS record gives the ownership type as for-profit, limited liability company. CMS lists the home in the chain Civita Care Centers. The CMS ownership file names no organisation for operational or managerial control. This site does not show the names of persons.
- Is Civita Care Center at Milford a Special Focus Facility?
- No. The CMS provider file lists no Special Focus status for this home. CMS lists 1 home in Connecticut as a Special Focus Facility and 5 as candidates.
- Where does the data on this page come from?
- The data comes from the CMS Care Compare files for nursing homes. CMS processed the files on 1 Aug 2026. The Care Compare record on Medicare.gov is the official record of the home.