Rockwell Park Rehabilitation and Healthcare CenterCMS ratings, inspections and fines
- Address
- 1930 West Sugar Creek Road, Charlotte, NC 28262
- CCN
- 345489
- Ownership type
- For-profit, corporation
- Certified beds
- 120
- Chain
- Yad Healthcare
- Residents per day
- 83
- CMS flags
- Special Focus Facility
The watch list stays in this browser. After each CMS update, it shows the values that changed at the homes on the list.
CMS gives Rockwell Park Rehabilitation and Healthcare Center no star ratings, because the home is in the Special Focus Facility program. The last standard survey was on 27 Mar 2026. The latest survey cycle has 7 health citations. The median for nursing homes in North Carolina is 3. CMS lists 7 fines with a total of $338,513 for this home in its penalties file. CMS also lists 1 payment denial.
Facilities may see a change in their overall rating for a number of reasons. Since the overall rating is based on three individual domains, a change in any one of the domains can affect the overall rating. Any new data for a nursing home could potentially change a star rating domain.
Centers for Medicare & Medicaid Services, Five-Star Quality Rating System: Technical Users' Guide, July 2026. CMS processed this record on .
Since the last CMS update
The site has no recorded change for this home. In each CMS update, the site compares the ratings, the penalties and the citations of each home.
Changes in the CMS recordFeed of changes in North Carolina (RSS)
Ratings
CMS gives each home 1 to 5 stars for health inspections, for staffing and for quality measures, and one overall rating.
| Rating (1 to 5 stars) | This home | Mecklenburg County median | North Carolina median | US average (CMS) |
|---|---|---|---|---|
| Overall rating | No data | 2.0 | 3.0 | 3.0 |
| Health inspection rating | No data | 2.0 | 3.0 | 2.8 |
| Staffing rating | No data | 2.0 | 3.0 | 2.9 |
| Quality measure rating | No data | 4.0 | 3.0 | 3.6 |
A median is the middle value of the homes in the group: 29 homes in the county, 419 homes in the state. What the CMS star ratings measure
Citations by survey cycle
CMS keeps the last three cycles, and cycle 1 is the latest. A cycle has one standard survey. Citations from complaint and infection control inspections go into cycles of 12 months.
| Survey cycle | Standard survey | Citations | North Carolina median |
|---|---|---|---|
| Cycle 1 (latest) | 27 Mar 2026 | 7 | 3 |
| Cycle 2 | 20 Nov 2025 | 8 | 5 |
| Cycle 3 | No date | 19 | 6 |
Health citations
The record of one deficiency in an inspection. One inspection can give many citations.
Scope and severity. A letter from A to L on each citation. Scope is the number of residents that the deficiency affected. Severity is the level of harm.
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy to resident health or safety | L0 | ||
| Actual harm that is not immediate jeopardy | H0 | I0 | |
| No actual harm, potential for more than minimal harm | F0 | ||
| No actual harm, potential for minimal harm | A0 | B0 |
Survey cycle 1 (latest): 7 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 27 Mar 2026 | F0627 | Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. | D | Complaint investigation | 15 Apr 2026 |
| 27 Mar 2026 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 15 Apr 2026 |
| 27 Mar 2026 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 19 Dec 2025 |
| 27 Mar 2026 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 15 Apr 2026 |
| 27 Mar 2026 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 15 Apr 2026 |
| 7 Jan 2026 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Complaint investigation | Past Non-Compliance |
| 5 Sep 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | J | Complaint investigation | Past Non-Compliance |
Survey cycle 2: 8 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 20 Nov 2025 | F0552 | Ensure that residents are fully informed and understand their health status, care and treatments. | D | Standard survey | 13 Dec 2025 |
| 20 Nov 2025 | F0561 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. | E | Standard survey | 13 Dec 2025 |
| 20 Nov 2025 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Standard survey | 13 Dec 2025 |
| 20 Nov 2025 | F0759 | Ensure medication error rates are not 5 percent or greater. | D | Standard survey | 13 Dec 2025 |
| 25 Jul 2025 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | J | Complaint investigation | 26 Jul 2025 |
| 27 Nov 2024 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | J | Complaint investigation | 20 Dec 2024 |
| 27 Nov 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | J | Complaint investigation | 20 Dec 2024 |
| 27 Nov 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | J | Complaint investigation | 20 Dec 2024 |
Survey cycle 3: 19 citations
The CMS provider file has no standard survey date for this cycle.
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 23 May 2025 | F0628 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | C | Standard survey | 25 Jul 2025 |
| 23 May 2025 | F0641 | Ensure each resident receives an accurate assessment. | E | Standard survey | 25 Jul 2025 |
| 23 May 2025 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 25 Jul 2025 |
| 23 May 2025 | F0688 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | D | Standard survey | 25 Jul 2025 |
| 23 May 2025 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Standard survey | 25 Jul 2025 |
| 23 May 2025 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 25 Jul 2025 |
| 21 Jun 2024 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Complaint investigation | 25 Jul 2024 |
| 21 Jun 2024 | F0607 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D | Complaint investigation | 18 Jul 2024 |
| 21 Jun 2024 | F0626 | Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy. | D | Complaint investigation | 18 Jul 2024 |
| 21 Jun 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E | Complaint investigation | 25 Jul 2024 |
| 21 Jun 2024 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Complaint investigation | 25 Jul 2024 |
| 21 Jun 2024 | F0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Complaint investigation | 25 Jul 2024 |
| 21 Jun 2024 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E | Complaint investigation | 25 Jul 2024 |
| 21 Jun 2024 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | E | Complaint investigation | 25 Jul 2024 |
| 29 Apr 2024 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | K | Complaint investigation | 2 Mar 2024 |
| 29 Apr 2024 | F0607 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | J | Complaint investigation | 29 Dec 2023 |
| 29 Apr 2024 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Complaint investigation | 9 May 2024 |
| 29 Apr 2024 | F0838 | Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. | C | Complaint investigation | 9 May 2024 |
| 29 Apr 2024 | F0867 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. | D | Complaint investigation | 9 May 2024 |
The requirement text is the CMS summary of the F-tag. It is not the report of the surveyor. How to read an inspection report
Penalties
A fine, or a payment denial: a period in which Medicare or Medicaid does not pay for new admissions. The CMS penalties file holds three years.
| Date | Type | Fine | Days without payment |
|---|---|---|---|
| 27 Mar 2026 | Fine | $23,397 | |
| 20 Nov 2025 | Fine | $12,935 | |
| 23 May 2025 | Fine | $93,236 | |
| 27 Nov 2024 | Fine | $113,051 | |
| 21 Jun 2024 | Fine | $78,793 | |
| 21 Jun 2024 | Payment denial | 2 | |
| 29 Apr 2024 | Fine | $10,202 | |
| 29 Apr 2024 | Fine | $6,899 |
Staffing
Hours per resident per day. The nurse hours for one resident on an average day. CMS calculates the figure from the hours that the home reports for a quarter.
| Staff | This home | North Carolina median | North Carolina average (CMS) |
|---|---|---|---|
| All nurse staff | 3.49 | 3.50 | 3.83 |
| Registered nurses (RN) | 0.59 | 0.50 | 0.61 |
| Licensed practical nurses (LPN) | 0.93 | 0.89 | |
| Nurse aides | 1.97 | 2.34 | |
| All nurse staff, weekends | 3.11 | 3.10 | 3.40 |
- Nurse staff turnover in a year
- 60.2%
- Nurse staff turnover, North Carolina median
- 48.6%
- RN turnover in a year
- 50.0%
- Administrators who left in a year
- 1
Homes report the hours to CMS in the Payroll-Based Journal.
Quality measures
A figure that CMS calculates from the assessments of residents. One example is the percentage of long-stay residents with a fall and a major injury.
| Measure (CMS text) | Residents | This home | North Carolina median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 16.7% | 14.4% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 1.9% | 0.4% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.0% | 1.8% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 1.7% | 3.3% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 2.3% | 1.1% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 20.5% | 17.0% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 4.2% | 5.2% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 13.5% | 13.2% | 13.4% |
For each measure in this table, CMS gives more points in the quality measure rating for a lower percentage. The site calculates the medians from the CMS file. What the CMS star ratings measure
Ownership
An organisation in the CMS ownership file. CMS records its role, for example an ownership interest, operational or managerial control, or a mortgage interest.
- Ownership type
- For-profit, corporation
- Legal business name
- Saturn Operator LLC
- Chain
- Yad Healthcare (13 homes in the CMS chain file)
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Saturn Holdings I LLC | 5% or greater direct ownership interest | 100% | 1 Jun 2024 |
| West NC Holdings LLC | 5% or greater indirect ownership interest | 1 Jun 2024 | |
| 1930 West Sugar Creek Road LLC | Adp of the snf | 1 Jun 2024 |
The site shows organisations only. It does not show the names of persons.
Other homes in Mecklenburg County
| Nursing home | City | Overall rating | Citations, latest cycle | Fines | Last standard survey | |
|---|---|---|---|---|---|---|
| Crown Haven Health and Rehabilitation | Charlotte | 2 of 5 | 6 | $71,235 | 3 Jul 2025 | |
| University Place Nursing and Rehabilitation Center | Charlotte | 1 of 5 | 5 | $276,401 | 24 Jul 2025 | |
| Pine Crest Health & Rehabilitation | Charlotte | 1 of 5 | 5 | $144,199 | 7 Aug 2025 | |
| Asbury Health and Rehabilitation Center | Charlotte | 2 of 5 | 5 | $47,996 | 30 Sep 2025 | |
| Peak Resources - Charlotte | Charlotte | 3 of 5 | 2 | $14,069 | 26 Jun 2025 | |
| Novant Health Presbyterian Medical Center-Snu | Charlotte | 5 of 5 | 0 | $0 | 27 Aug 2025 | |
| Pelican Health at CharlotteSpecial Focus candidate | Charlotte | 2 of 5 | 10 | $47,037 | 2 Mar 2026 | |
| Wilora Lake Healthcare | Charlotte | 2 of 5 | 4 | $0 | 24 Apr 2026 | |
| Redwood Health & Rehab | Charlotte | 3 of 5 | 6 | $7,742 | 11 May 2026 | |
| White Oak Manor - Charlotte | Charlotte | 1 of 5 | 10 | $69,804 | 13 Apr 2026 | |
| Charlotte Health & Rehabilitation Center | Charlotte | 1 of 5 | 11 | $132,506 | 28 Jan 2026 | |
| Huntersville Oaks | Huntersville | 3 of 5 | 0 | $9,937 | 29 May 2026 |
Official channels
- Care Compare record of this nursing homeMedicare.gov. The official CMS record of this home.
- Contact information for State Survey AgenciesCMS. The web address and the telephone number of the State Survey Agency of each state. These agencies investigate complaints about nursing homes.
- Filing a complaintMedicare.gov. The page names the State Survey Agency as the place for a complaint about nursing home care or facility conditions.
- Eldercare LocatorAdministration for Community Living. A public service that connects older adults and their families to local services. Telephone: 1-800-677-1116.
Cite this page
Centers for Medicare & Medicaid Services, Care Compare. Record of Rockwell Park Rehabilitation and Healthcare Center (CCN 345489). Data processed 1 Aug 2026. Elder Care Record, https://eldercarerecord.com/facility/rockwell-park-rehabilitation-and-healthcare-center-charlotte-nc-345489/
Provenance
- Licence
- US government work, public domain
- CMS processed the data on
A program makes this page from the CMS files, and the same files always give the same text. How the site makes the figures. Report an error.
Questions
- When was Rockwell Park Rehabilitation and Healthcare Center last inspected?
- The latest inspection with a citation in the CMS record was on 27 Mar 2026. It was a standard survey and a complaint investigation. It gave 5 citations. The standard survey before the last one was on 20 Nov 2025.
- Who operates Rockwell Park Rehabilitation and Healthcare Center?
- The CMS record gives the ownership type as for-profit, corporation. CMS lists the home in the chain Yad Healthcare. The CMS ownership file names no organisation for operational or managerial control. This site does not show the names of persons.
- What does the Special Focus status mean for Rockwell Park Rehabilitation and Healthcare Center?
- CMS lists the home as a Special Focus Facility. The State Survey Agency inspects a Special Focus Facility every six months. CMS gives no star ratings to a home in the program.
- Where does the data on this page come from?
- The data comes from the CMS Care Compare files for nursing homes. CMS processed the files on 1 Aug 2026. The Care Compare record on Medicare.gov is the official record of the home.