Elder Care Record

California › Sonoma County › Petaluma

Ridgeway Post Acute

523 Hayes Lane, Petaluma, CA 94952

CCN 555703 · For-profit, limited liability company · 79 certified beds · chain Pacs Group

Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Certified for 79 beds, Ridgeway Post Acute serves Petaluma in Sonoma County, California and has taken Medicare and Medicaid residents since 1997.

CMS gives it 1 of 5 stars overall, below the California median of 3; the health inspection rating is 1, staffing 3 and quality measures 4.

Inspectors recorded 57 health deficiencies across the three most recent survey cycles (18, 30, 9 by cycle, most recent first), 3 of them at the actual-harm or immediate-jeopardy level. That is 72.2 per 100 beds, more than the state median of 51.1.

CMS lists 3 penalties in the period covered: fines totalling $32K.

Reported nurse staffing is 4.1 hours per resident per day (0.4 RN), close to the California median of 4.2; nursing staff turnover is 36.4%.

57health deficiencies, 3 survey cycles3 at actual harm or worse
$32Kfines listed by CMS3 penalties in period
4.1nurse hours per resident per daystate median 4.2
94%occupancy (residents ÷ beds)75 residents a day

Compared with county, state and nation

MeasureThis facilitySonoma Co. medianCalifornia medianUS average
Overall star rating1433.0
Health citations, 3 cycles57364428.7
Citations per 100 beds72.247.551.126.8
Total nurse hours per resident day4.14.44.23.9
RN hours per resident day0.40.60.50.7
Nursing staff turnover36.4%34.8%36.4%45.8%
Fines listed$32,280$10,166$0—

County and state figures are medians across facilities (18 in the county, 1165 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)18
Cycle 230
Cycle 39

Dark bar: this facility. Grey bar: California average per facility for the same cycle, as published by CMS. Standard health survey dates: 27 Sep 2024, 12 Aug 2022.

Severity mix: G ×3 D ×20 E ×27 F ×6 B ×1

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
18 Jun 2026F0552Ensure that residents are fully informed and understand their health status, care and treatments.EComplaint investigation7 Jul 2026
16 Dec 2025F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint investigation26 Dec 2025
16 Dec 2025F0628Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.DComplaint investigation29 Dec 2025
8 Aug 2025F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.DComplaint investigation22 Aug 2025
16 Jun 2025F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DComplaint investigation23 Jun 2025
3 Jun 2025F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.DComplaint investigation19 Jun 2025
16 Apr 2025F0687Provide appropriate foot care.GComplaint investigation7 May 2025
16 Apr 2025F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DComplaint investigation7 May 2025
16 Apr 2025F0697Provide safe, appropriate pain management for a resident who requires such services.DComplaint investigation7 May 2025
12 Mar 2025F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.EComplaint investigation20 Mar 2025
12 Mar 2025F0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.EComplaint investigation20 Mar 2025
22 Jan 2025F0658Ensure services provided by the nursing facility meet professional standards of quality.DComplaint investigation9 Feb 2025
27 Sep 2024F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard survey23 Oct 2024
27 Sep 2024F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.EStandard survey23 Oct 2024
27 Sep 2024F0565Honor the resident's right to organize and participate in resident/family groups in the facility.EStandard survey23 Oct 2024
27 Sep 2024F0577Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.EStandard survey23 Oct 2024
27 Sep 2024F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.EStandard survey23 Oct 2024
27 Sep 2024F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.EStandard survey23 Oct 2024
27 Sep 2024F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.EStandard survey23 Oct 2024
27 Sep 2024F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.EStandard survey23 Oct 2024
27 Sep 2024F0801Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.EStandard survey23 Oct 2024
27 Sep 2024F0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.EStandard survey23 Oct 2024
27 Sep 2024F0813Have a policy regarding use and storage of foods brought to residents by family and other visitors.EStandard survey23 Oct 2024
27 Sep 2024F0814Dispose of garbage and refuse properly.EStandard survey23 Oct 2024
27 Sep 2024F0908Keep all essential equipment working safely.EStandard survey23 Oct 2024
27 Sep 2024F0806Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.DStandard survey23 Oct 2024
13 Aug 2024F0552Ensure that residents are fully informed and understand their health status, care and treatments.GComplaint investigation13 Sep 2024
13 Aug 2024F0658Ensure services provided by the nursing facility meet professional standards of quality.GComplaint investigation13 Sep 2024
13 Aug 2024F0880Provide and implement an infection prevention and control program.DComplaint investigation13 Sep 2024
1 Feb 2024F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.EComplaint investigation26 Feb 2024
1 Feb 2024F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.EComplaint investigation26 Feb 2024
1 Feb 2024F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.EComplaint investigation26 Feb 2024
21 Nov 2023F0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.DComplaint investigation27 Dec 2023
21 Nov 2023F0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.DComplaint investigation27 Dec 2023
21 Nov 2023F0626Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.DComplaint investigation27 Dec 2023
20 Nov 2023F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint investigation5 Dec 2023
12 Aug 2022F0801Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.FStandard survey9 Sep 2022
12 Aug 2022F0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.FStandard survey9 Sep 2022
12 Aug 2022F0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.FStandard survey9 Sep 2022
12 Aug 2022F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard survey9 Sep 2022
12 Aug 2022F0880Provide and implement an infection prevention and control program.FStandard survey9 Sep 2022
12 Aug 2022F0557Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.EStandard survey9 Sep 2022
12 Aug 2022F0574The resident has the right to receive notices in a format and a language he or she understands.EStandard survey9 Sep 2022
12 Aug 2022F0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.EStandard survey9 Sep 2022
12 Aug 2022F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.EStandard survey9 Sep 2022
12 Aug 2022F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.EStandard survey9 Sep 2022
12 Aug 2022F0610Respond appropriately to all alleged violations.EStandard survey9 Sep 2022
12 Aug 2022F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.EStandard survey9 Sep 2022
12 Aug 2022F0695Provide safe and appropriate respiratory care for a resident when needed.EStandard survey9 Sep 2022
12 Aug 2022F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.EStandard survey9 Sep 2022
12 Aug 2022F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DStandard survey9 Sep 2022
12 Aug 2022F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DStandard survey9 Sep 2022
12 Aug 2022F0687Provide appropriate foot care.DStandard survey9 Sep 2022
12 Aug 2022F0698Provide safe, appropriate dialysis care/services for a resident who requires such services.DStandard survey9 Sep 2022
12 Aug 2022F0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.DStandard survey9 Sep 2022
12 Jul 2019F0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.DStandard survey12 Aug 2019
12 Jul 2019F0912Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.BStandard survey12 Aug 2019

Penalties

DateTypeAmountDetail
16 Apr 2025Fine$16,244
13 Aug 2024Fine$8,018
13 Aug 2024Fine$8,018

Staffing

Total nursing4.1 h
Nurse aides2.69 h
LPN1.01 h
RN0.41 h
Weekend total3.61 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the California average. Turnover: nursing staff 36.4%, RNs 42.9%; 0 administrators left in the reporting year.

Quality measures

MeasureResidentsThis facilityCalifornia medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay3.7%8.9%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay0.0%0.3%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay1.2%0.7%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay4.4%1.3%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay3.7%0.8%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay3.6%8.6%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay7.1%3.6%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay8.8%9.1%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: for-profit, limited liability company. Legal business name: Petaluma Snf Healthcare, Llc. Chain: Pacs Group (274 facilities).

OrganisationRole in the CMS recordInterestSince
Providence Group Inc5% or greater direct ownership interest100%01/11/2023

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Sonoma County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Apple Valley Post-Acute RehabSebastopol955442425.3—18 Jun 2026
Arbol Healthcare Center of Santa RosaSanta Rosa455443680.0—9 Dec 2025
Broadway Villa Post AcuteSonoma1445353322.9—2 Jul 2026
Cloverdale Healthcare CenterCloverdale725531318.1—19 Dec 2025
Petaluma Post-Acute RehabilitationPetaluma905551617.8—19 Dec 2025
Spring Lake VillageSanta Rosa705452637.1—22 Jan 2026
Summerfield Health Care CenterSanta Rosa705541825.7—5 Sep 2025
Healdsburg Hospital D/P SNFHealdsburg17451635.3$46K16 Aug 2024

All 18 facilities in Sonoma County

Questions and answers

How many deficiencies has Ridgeway Post Acute been cited for?

57 health deficiencies across the three most recent survey cycles, 3 at the actual-harm or immediate-jeopardy level. The California median is 44 per facility.

Has Ridgeway Post Acute been fined?

Yes. CMS lists fines totalling $32K in the period covered.

How does staffing at Ridgeway Post Acute compare?

Reported total nurse staffing is 4.1 hours per resident per day against a California median of 4.2 and a national average of 3.9.

Who operates Ridgeway Post Acute?

It is part of the Pacs Group chain. Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include Providence Group Inc. Individual owners and managers are not listed on this site.

When was Ridgeway Post Acute last inspected?

The most recent survey or investigation in the CMS record is dated 18 Jun 2026; the most recent standard health survey was 27 Sep 2024.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.